Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 

Recent Activity

Pronouns still incorrect

I've had my pronouns (She/Her/Hers) saved in my profile for months, but AI Companion is still misgendering me to 'he/his' in all of the meeting summaries.

 

How do I get it to pick up my correct pronouns?

reply-icon Latest Reply - 

Zoom AI meeting summary in American English

From my searching I gather the answer is no, but is there any setting where I can ensure that meeting summaries from AI Companion are with English spelling, instead of American English? It adds to necessary editing time of the summaries when I need t... Show more

From my searching I gather the answer is no, but is there any setting where I can ensure that meeting summaries from AI Companion are with English spelling, instead of American English? It adds to necessary editing time of the summaries when I need to change all of the incorrect spelling. 


Show less

reply-icon Latest Reply - 

Meeting Summary not trigger recording.transcript_completed event

I noticed that when "auto_start_meeting_summary" is set to false, the recording is not started.transcript_completed webhook event doesn't get fired. And I don't see my transcript in the UI under Recordings and Transcripts > Transcript. Is this intend... Show more

I noticed that when "auto_start_meeting_summary" is set to false, the recording is not started.transcript_completed webhook event doesn't get fired. And I don't see my transcript in the UI under Recordings and Transcripts > Transcript. Is this intended? I can get transcripts via the api https://api.zoom.us/v2/meetings/{meeting_id}/recordings. Why is it that not enabling a meeting summary prevents a transcript event from firing? 


Show less

reply-icon Latest Reply - 

Had a meeting summary and now it's gone

I use Zoom AI all the time. I was showing a new employee this feature and opened our just completed meeting summary to show it to her. It was complete and detailed. She was impressed. I went back later today to access it and it says "A summary was no... Show more

I use Zoom AI all the time. I was showing a new employee this feature and opened our just completed meeting summary to show it to her. It was complete and detailed. She was impressed. I went back later today to access it and it says "A summary was not generated due to insufficient transcript.". WTW?


Show less

reply-icon Latest Reply - 

Content and format are incorrect in the zoom AI recording next step

When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recording, but it show several next step.And the sec... Show more

When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recording, but it show several next step.

And the second case is that there is no full stop in the next step, and usually they have the full stop.


Show less

reply-icon Latest Reply - 

Meeting Sumamries/AI Companion enabling without permission?????

Why is Zoom now enabling AI Companion without user permission???? This is an invasion of privacy and should be illegal. Some people do not want text recordings of meeting summaries, and now you are just creating them without permission. This should b... Show more

Why is Zoom now enabling AI Companion without user permission???? This is an invasion of privacy and should be illegal. Some people do not want text recordings of meeting summaries, and now you are just creating them without permission. This should be an "opt-in," NOT a DEFAULT setting. 


Show less

reply-icon Latest Reply - 

How can I create a text transcript from a zoom audio recording?

I have a 2.5 hour audio recording of a meeting that I would like to get a full text transcript for. Can I do this after the meeting has happened?

reply-icon Latest Reply - 

Level up your AI Companion Meeting Summaries with Zoom's Pre-built Custom Templates

As a Customer Success Manager, I often see users get excited about Zoom AI Companion's ability to summarize meetings—but many don't realize that we have a powerful feature that makes those summaries perfectly structured for common meeting types.I'm t... Show more

As a Customer Success Manager, I often see users get excited about Zoom AI Companion's ability to summarize meetings—but many don't realize that we have a powerful feature that makes those summaries perfectly structured for common meeting types.

I'm talking about Zoom AI Companion’s Pre-Built Meeting Summary Templates. While creating custom templates requires the separate custom AI Companion add-on, every user on Business, Business Plus, Enterprise, or Education accounts, can now leverage the excellent pre-built templates Zoom provides for free! It’s the easiest way to elevate your post-meeting follow-up.

Here's a look at the 9 pre-built templates to structure the AI Companion's output to match the intent and outcome of your meeting, ensuring key data doesn't get buried in a general summary.

- One on One: Great for coaching, check-ins, and performance reviews. The summary will capture what was discussed, how it impacts the employee's development, and—most importantly—who owns the next steps.
- Stand up: Ideal for those quick daily or weekly agile team huddles. The summary gives you a concise snapshot of the team's momentum, immediate challenges, and what everyone plans to tackle next. It's built for speed and clarity.
- Brainstorm: For when you're generating ideas, concepts, or solutions. It documents every idea generated and then immediately structures the resulting follow-up tasks. It seamlessly bridges the gap between raw thought and concrete execution.
- Project Update: Use this for status checks, milestone tracking, and risk reviews. The summary highlights current status, key milestones (achieved or missed), identified risks, and clearly assigns ownership for future tasks. It's your single source of truth.
- Discussion: For general, open-ended conversations or debates where the goal is sharing knowledge. You get the whole picture of the conversation, especially any points that need more thought later.
- Q&A: Perfect for town halls, webinars, or knowledge transfer sessions. The template it generates matches the questions directly to their official answers, giving you a comprehensive record of every inquiry and its resolution. It ensures clarity on what was settled and what needs follow-up.
- Customer Success: Dedicated to regular client check-ins and relationship reviews. The summary creates an organized record of the customer's status, performance metrics, service gaps, and all the necessary next actions to keep the relationship strong.
- User Feedback: Use when customers or internal users are providing input on a product. The template captures and categorizes all the problems, pain points, and suggested improvements, turning user comments directly into prioritized, actionable tasks for your product team.
- Lecture Summary: Best for formal training sessions, classes, or presentations. It creates an organized, educational record of the talk's substance and intended knowledge transfer, making it easy for attendees to review and grasp the key concepts.


Screenshot 2025-11-12 at 1.41.21 PM.png

 

Using these pre-built templates can instantly improve your workday. You can,
- Say goodbye to post-meeting housekeeping and get your time back as it will eliminate the manual step of moving and reformatting text. Just select the correct template and it will provide a structured summery. You skip the cleanup entirely.

- Boost clarity and accountability for everyone. If someone missed the meeting, they can instantly absorb the key takeaways. Using the Project Update template, for example, makes the risks and ownership immediately pop, ensuring accountability without anyone having to hunt through dense paragraphs.

I’m excited to hear how these templates transform your meeting documentation. Feel free to share which built-in template are you most excited to try first, and what custom template ideas are you playing with? Let’s keep sharing those AI Companion tips!

For more information on using and managing these summary templates, please refer to the official Zoom Support Article.


Show less

reply-icon Latest Reply - 

Zusammenfassungen mit AI Companion

Hallo,ich würde gerne die AI während des Meetings dahingehend unterstützen, daß die spätere Zusammenfassung besser wird. Also evtl Stichworte schriftlich oder verbal geben. Nun habe ich die KI selber gefragt, was ich da am Basten tun könnte:Antwort d... Show more

Hallo,

ich würde gerne die AI während des Meetings dahingehend unterstützen, daß die spätere Zusammenfassung besser wird. 

Also evtl Stichworte schriftlich oder verbal geben. Nun habe ich die KI selber gefragt, was ich da am Basten tun könnte:

Antwort der Zoom KI:

Ich könnte in den Notizen oder im Chat etwas vermerken, da der Companion diese beiden mit für die Zusammenfassung auswertet.

Auf meine Frage, ob das auch verbal ginge, war die Antwort:

Wenn ich (als Admin) mein Audio ausschalte, kann ich der KI etwas zum Verlauf des Meetings mitteilen, wenn ich bei ausgeschaltetem Audio einfach spreche. Die KI würde das dann mitbekommen und für die Zusammenfassung mit verwenden.

Sorry, aber ich glaube, da hat mich die KI angelogen.

Meine Frage: Wie kann ich am Besten zusätzliche Hinweise zum Meeting an den Companion geben, um die Zusammenfassung zu verbessern?

Vielen Dank


Show less

Resolved! Exporting AI Generated Meeting Summaries

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it w... Show more

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it would be even better if it was easy to export and store these notes to our document management system when needed. Right now, all we can do is copy and paste to a word doc, which is not ideal. Am I missing something? If not, I'll submit feedback directly to Zoom. 🙂


Show less

reply-icon Latest Reply -