Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Zoom - Upcoming Virtual Events in August - Register Now!

Ready to take you and your organization's Zoom usage to the next level? Below is a list of upcoming events in August tailored to you:  August 6 - Zoom Workplace Open Office - Learn more about Workplace and ask all of your questions!  August 7 - How... Show more

Ready to take you and your organization's Zoom usage to the next level? Below is a list of upcoming events in August tailored to you:

 

📆 August 6 - Zoom Workplace Open Office - Learn more about Workplace and ask all of your questions!

 

📆 August 7 How Zoom Lowers TCO vs Microsoft & Google – Executive Webinar - This session will show you how Zoom can help simplify your tech stack, drive significant cost savings, and deliver enterprise-wide value.

 

📆 August 13 - Zoom Phone Open Office - Get up to speed on Zoom Phone and ask the experts all of your questions!

 

📆 August 14 - What's New at Zoom - Discover everything new Zoom released in July, a must-see!

 

📆 August 19 - Zoom AI Companion Deep Dive: What Every User Needs to Know - Learn how to get more done with AI Companion, including real world examples, use cases, and demos.

 

📆 August 20 Zoom AI Companion Open Office - Dive into AI Companion and get all your questions answered!

 

📆 August 27 Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

We can't wait to see you soon!

 

- Zoom Customer Success 

crissyd_0-1754006930614.png

 


Show less

reply-icon Latest Reply - 

Zoom Not Allowing me to Click on Meeting Summaries on website nor are they sending me the summaries

Zoom AI is generating summaries of my meetings (I am host) and they are listed in the website. But Zoom is blocking me form clicking on them.  Zoom also is not sendimg me the summaries by email.

reply-icon Latest Reply - 

Someone else's meeting summary included with mt meeting summary

I use Zoom as a single person, not part of a company or other organization; just me.In the Meeting Summary, Next Steps, I got next steps for some people who I don't know and who were discussing things not being discussed in my meeting. The Quick Reca... Show more

I use Zoom as a single person, not part of a company or other organization; just me.

In the Meeting Summary, Next Steps, I got next steps for some people who I don't know and who were discussing things not being discussed in my meeting. The Quick Recap and Summary sections of the AI notes were correct. I just got Next Steps from my meeting and some other random meeting with people I don't even know and action items I do not understand.

How does this happen? Can my Next Steps be shared with others who I didn't give approval to; to folks outside of me and my meeting group that I don't know, info shared with other organizations? YIKES!


Show less

reply-icon Latest Reply - 

AI meeting coach insights only showing host data

I coach. I'm interested to see the data for the coachee as well as myself. I would be particularly interested in speaker speed etc. Sometimes I am shown data from the other zoom participant and sometimes not. Is there a way of always seeing data in m... Show more

I coach. I'm interested to see the data for the coachee as well as myself. I would be particularly interested in speaker speed etc. Sometimes I am shown data from the other zoom participant and sometimes not. Is there a way of always seeing data in meeting coach from bot participants?


Show less

reply-icon Latest Reply - 

Resolved! Correcting Participants Names

My team starting using AI Companion to take notes during our meeting. When we review the meeting summary it notates incorrect names. For example, it notes Judy when the participant's name is Karen. Is there a way to adjust this to have accurate notes... Show more

My team starting using AI Companion to take notes during our meeting. When we review the meeting summary it notates incorrect names. For example, it notes Judy when the participant's name is Karen. Is there a way to adjust this to have accurate notes?


Show less

reply-icon Latest Reply - 

Resolved! AI transcription after the fact?

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact?

 

reply-icon Latest Reply - 
reply-icon Latest Reply - 

Resolved! Pls help me!!!

I need help!

 

cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢

 

pls help

reply-icon Latest Reply - 

Custom Formatting of Meeting Summaries

Hello, fellow Zoomers! I'm trying to figure out how/if I can provide a prompt to the AI companion on how I would like the summary formatted? Currently, I'm taking my summary and then pasting it into a custom prompt I built to re-format the summary in... Show more

Hello, fellow Zoomers!

 

I'm trying to figure out how/if I can provide a prompt to the AI companion on how I would like the summary formatted? Currently, I'm taking my summary and then pasting it into a custom prompt I built to re-format the summary into the format my client requires. (an organization I contract with to serve their clients. They have a specific format they want the meetings outcomes reported in). It would be great if I could accomplish that within Zoom and lose the extra step.  Thank you in advance!

Mike


Show less

reply-icon Latest Reply - 

AI summaries not enabled in settings?

Hello, I've had AI companion creating summaries without a problem until about a month ago, when it stopped. I didn't change any settings before this happened.When I go on Account settings > AI companion, it it set to autostart and Meeting summary is ... Show more

Hello, I've had AI companion creating summaries without a problem until about a month ago, when it stopped. I didn't change any settings before this happened.

When I go on Account settings > AI companion, it it set to autostart and Meeting summary is on, but I get an error message below saying "one or more AI companion features are disabled in your settings". I enabled it everywhere I could think of inside "manage all settings", and it still doesn't work, can you please help?


Show less

reply-icon Latest Reply -