Zoom AI Companion
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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Recent Activity

Automatically Start Phone Call AI Summary

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?Transcriptions are able to do that today; seems logical that the AI summary could do the same. Also, are Zoom AI Summaries going to... Show more

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?
Transcriptions are able to do that today; seems logical that the AI summary could do the same. 

 

Also, are Zoom AI Summaries going to be available in Contact Center?

 

Thanks


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Upcoming Webinar | What’s New at Zoom?

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter. You’ll learn how these updates can: - Streamline workflows and boost product... Show more

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.

 

You’ll learn how these updates can:

- Streamline workflows and boost productivity

- Support teams of all sizes, from SMBs to enterprise

- Learn how to apply these updates to real-world workflows

 

Bring your questions! We will wrap up with a Q&A session with our product experts!

 

Register Now!


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removing fireflies ai from my zoom account

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

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Disable AI companion permantly

I don't want the AI companion attending my meetings. I've switched it off in multiple places all over my account, and yet it pops up as a participant every single time. My meetings are private, I don't want any other parties listening in. It's a mass... Show more

I don't want the AI companion attending my meetings. I've switched it off in multiple places all over my account, and yet it pops up as a participant every single time. My meetings are private, I don't want any other parties listening in. It's a massive security black hole. It's so annoying to block it manually for every single meeting. 

How do I uninstall it, when it was never installed in the beginning. I went through the AI support, and everything it suggested is already off. 


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By
Newcomer
This thread is read-only
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How can I change the language on AI Companion side panel?

As a Japanese administrator using the Pro version of Zoom on Windows 11, I'm trying to utilize the AI companion feature. However, the side panel, including buttons like "Catch me up," is displaying in English. Despite having set all language options,... Show more

As a Japanese administrator using the Pro version of Zoom on Windows 11, I'm trying to utilize the AI companion feature. However, the side panel, including buttons like "Catch me up," is displaying in English. Despite having set all language options, including those in the taskbar and app settings, to Japanese, the side panel remains in English. Could you please advise on how to switch the display language to Japanese?


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security issue with transcript

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.We tested it this... Show more

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.

We tested it this morning with colleagues joining and leaving and new joiners were able to get a precis of everything that was said for the previous ten minutes before they joined.

Are you aware of ways to avoid this (aside from not activating the AI feature)?

Thank you


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By
Newcomer
This thread is read-only
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WHY does Zoom keep enabling AI Companion for my org??

This is the THIRD time I have disabled it globally only to find that Zoom has re-enabled it. This is apparently happening to many of my colleagues based on some recent threads in our Discord board. Can someone explain to me how I can permanently and ... Show more

This is the THIRD time I have disabled it globally only to find that Zoom has re-enabled it.  This is apparently happening to many of my colleagues based on some recent threads in our Discord board.  Can someone explain to me how I can permanently and forever ban Zoom AI from being re-enabled?

 

Thanks.


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Is there any way to automatically adjust the microphone volume on an AI voice recorder?

Hey!, Zoom Community members! I noticed something strange while using the AI Voice Recorder.The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.Worst of all, previously the real-time tra... Show more

Hey!, Zoom Community members!

 

I noticed something strange while using the AI Voice Recorder.
The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.
Worst of all, previously the real-time transcription text was saved to the cloud, but now transcriptions are created based on the recorded audio data, which is very disappointing.

This happens when the microphone volume is too low.
When I play back recordings saved to the cloud, it sounds incredibly faint, like the buzzing of a mosquito.

This doesn't happen when recording Zoom meetings.

Is there a setting in the Voice Recorder to automatically adjust the microphone volume?
If anyone knows, I'd appreciate your help.

 

AIボイスレコーダーを使っていて奇妙な事に気づきました。
リアルタイムの文字起こしは正しく行われていましたが、Zoomポータルに保存された文字起こしは、全く役に立たないものでした。
最悪なことに、以前は、リアルタイムの文字起こしテキストがクラウドに保存されていたのですが、今は、録音データを元に文字起こしが作成されるようになっていて、非常に残念です。

このような事は、マイクの音量が小さい時に発生します。
クラウドに保存された録音を再生すると蚊の羽音のようにとても小さいのです。

Zoomミーティングで録音した場合にはこの様な事は起こりません。

Voiceレコーダーで、マイク音量を自動調整する設定はありますか?
ご存知の方は、教えていただきたいです。


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By
Community Champion | Customer
This thread is read-only
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Add button not showing up in AI Companion chat

Hi, I'm trying to integrate Amazon Q with AI Companion.Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up... Show more

Hi, I'm trying to integrate Amazon Q with AI Companion.

Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up in order to tag my custom Amazon companion.

 

Any solution for this?

Thanks


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How do I remove the AI Companion icon from the options bar?

My organization does not want to use AI Companion and when meeting participants see the icon, they want to use it.I have disabled AI Companion by going to Account Management /Account Settings. I also disabled Meeting Summary with AI Companion and AI ... Show more

My organization does not want to use AI Companion and when meeting participants see the icon, they want to use it.

I have disabled AI Companion by going to Account Management /Account Settings. I also disabled Meeting Summary with AI Companion and AI Companions Questions. Several community responses refer to selecting the option “Hide in Meetings toolbar.” I do not see this option. A chat with tech support and a call to Zoom - AI, not a person - did not resolve the issue.

I have a Workplace Pro account and I am the account owner.


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