cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

AI Closed Captioning

adminhuuc
Newcomer
Newcomer

‎2024-12-08 09:50 AM

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!

Topics:
0 Likes
1 REPLY 1

stueker
Community Champion | Employee
Community Champion | Employee

‎2024-12-12 10:53 AM

Dear @adminhuuc ,
if it is for English, you can enable a profanity filter. These articles should give instructions on how to enable and configure it.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073255
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057581

More advanced support that will also include other languages will come in the future.

Does that help and fit your needs?

0 Likes