Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Going on Vacation

Hi, all. I am going on vacation and need to reroute my calls to another person on our team. I tried to use the delegate feature and it didn't work...any suggestions on how to proceed? I am the admin.

THorsey by Listener
  • 308 Views
  • 1 replies
  • 0 likes

Zoom Phone Delay

When a Zoom Phone is answered, there is a long pause which creates confusion. Either the client will speak while we are speaking, or they hang up, thinking there is nobody there. Is there a setting that I can change to correct this so there is no pau...

Second Line VVX 150

I have purchased a couple of VVX 150 phones. It was my intention that each of these "two line" phones would have a button/ line for the users direct line and one for our main # so that user could either answer the main number if it rings at their lin...

kdalton by Listener
  • 459 Views
  • 2 replies
  • 0 likes

Zoom Phone - Poly EDGE e450 Randomly Rebooting...

We recently deployed Zoom Phone...we selected the POLY EDGE e450 as our physical desk phone for those that were not quite ready to let go of a physical device...We are now getting reports that folks phones are randomly rebooting...sometimes mid call....

BeckyBo by Listener
  • 2663 Views
  • 10 replies
  • 1 likes

Common area Lines

We want to have what I would call a common area line.We need three to four physical phone handsets (not mobile devices) in different areas of our program which all serve (and are served by) the same phone number. They will not be assigned to an indiv...

kdalton by Listener
  • 731 Views
  • 2 replies
  • 0 likes

Ring AND Forward Simultaneously

We have 2 users in an office. One is rarely in the office causing the other user to frequently cover their extension. The regular user has requested that the phone of the irregular user forward immediately while still ringing the irregular users exte...