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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Starred contacts

Perhaps it's just me, but the inability to 'favourite' a contact in my mobile phone contacts directory on the zoom phone mobile app is very irritating. Having to 'invite as a zoom contact' to enable this capability is ridiculous - I can hardly invite...

BiAMP/Tesira Phone Provisioning

Has anyone successfully provisioned a BIAMP/Tesira phone? We have a conferencing system that haz the VoIP card built in and we would like to use it with Zoom. We just moved to Zoom recently and were able to make it work with our last system.

dbreilan by • Listener
  • 3795 Views
  • 11 replies
  • 0 likes

Zoom Desk Phone not working

I have two phones that are provisioning and are indeed connected to the network but it will still won't receive any calls.Upon checking the admin portal I found that the devices did not show any IP addresses.Factory resetting also didn't helpWe tried...

u10009 by • Listener
  • 682 Views
  • 1 replies
  • 0 likes

Automated Texts

I would like to have automated text respond to people who text us when the office is closed.For example, "Thank you for contacting Flex. Inbound texts are not currently being monitored. If you received this message during the hours of 8a - 6p ET Mond...

joel6 by • Listener
  • 646 Views
  • 0 replies
  • 0 likes

Display name change

Looking for the admin option to turn off that controls the Display Name. We have people changing their display names and I'd like to block that access off. Any ideas? Joe

ITMan318 by • Listener
  • 1416 Views
  • 2 replies
  • 0 likes

Caller ID Setting Changes to Individual Number

We have had users who recently experienced the Caller ID setting change from our company number to their individual number. At least 3 of us have had this happen, but none of us changed the setting on the Zoom platform. Is there something that can be...

mtavani by • Listener
  • 466 Views
  • 1 replies
  • 0 likes

Understanding The Zoom Call Reports

Good day! I'm wrapping my head around the Zoom Call Log report to understand how best to accurately filter the data for our company's needs, and I was wondering if someone could please shed some light on a few things: 1. What is the difference in the...

Darsha by • Listener
  • 283 Views
  • 0 replies
  • 0 likes

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