Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom phone connection issues

My Zoom app is partially working. The video is working fine, but the phone app disconnects after a random time. I use the phone on a Windows laptop. Sometimes it will be connected for 30 minutes, Sometimes it will be connected for 2 hours. After a se...

Zoom phone - recording file size

Is there a way of making sure phone recordings are not massive? Phone recording voice/ speech does not need a recording studio's precision. I would rather have a smaller size file. Does anybody know how to set the phone recording file size? Many than...

mcf by Listener
  • 0 replies

Starred contacts

Perhaps it's just me, but the inability to 'favourite' a contact in my mobile phone contacts directory on the zoom phone mobile app is very irritating. Having to 'invite as a zoom contact' to enable this capability is ridiculous - I can hardly invite...

BiAMP/Tesira Phone Provisioning

Has anyone successfully provisioned a BIAMP/Tesira phone? We have a conferencing system that haz the VoIP card built in and we would like to use it with Zoom. We just moved to Zoom recently and were able to make it work with our last system.

dbreilan by Listener
  • 11 replies

Zoom Desk Phone not working

I have two phones that are provisioning and are indeed connected to the network but it will still won't receive any calls.Upon checking the admin portal I found that the devices did not show any IP addresses.Factory resetting also didn't helpWe tried...

u10009 by Listener
  • 1 replies