Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Link from android phone's desktop to my zoom session

I host weekly a free Zoom session among a few friends using my Windows 10 PC and the Zoom App. One user uses an Android cell phone to connect. He often fails to connect or connects but can't turn on his audio or video - even though he tries his best....

Call Forward to Internal Number

A quick search didn't find anything so I am posting this for anyone who has a similar need. Some users in our office need to have phone lines covered periodically by their colleagues.One way to implement this would be to use Call Delegation but we di...

U2Sun by Listener
  • 2 replies

sharing firmware issue solution yealink

Spoiler (Highlight to read) you will need to contact Yealink support directly and create a ticket. Their response time is somewhat slow because they are located in China. Cause:Yealink Phone T54W got stuck on "Welcome Initializing...Please Wait" Solu...

Auto Receptionist

anyone know how to do this.. our Auto Recp Hit 1 for Customer servicethen have it forward to an external TFN number into our Contact Center? thanks

svogel by Listener
  • 2 replies

Administrative Assistant Merging Calls for Someone Else

Wondering if anybody has any expertise on Zoom Phone features for someone who is a delegate for a professional and thus, manages his incoming calls. Is there a way to MERGE two calls on someone else's lines? Example:1. Caller 1 calls Person A and is ...

Resolved! Incoming caller ID hit-and-miss

Since moving to Zoom Phone from another VOIP provider, we're noticing some incoming caller ID names are showing only as the City or Province (Canada) instead of the proper name. Some callers do show up correctly. I know with mobile callers this is pr...

Reject incoming calls while using zoom app

We have recently set up a zoom office number/landline and are really happy about the many features we have available.The only issue is, when I accept a zoom call and are talking on my mobile using the zoom app and then receive a mobile call in additi...

Changing Zoom Dial-in Language

I have a meeting where everyone calling in will be speaking Spanish.Is there a way for me to change the default language so the dial-in instructions (enter meeting id followed by pound, etc) would be presented in another language?

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