Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Upload custom ringtone to Poly vvx450

I'm testing out Zoom phone service, and in the setup process, I'd like to add custom .wav files to the options that users can select from for their ringtone. I uploaded a .wav file via the vvx450's web interface, but once I add the url to the recomme...

Dialing Extensions Noise

Has anyone been able to find a way to silence the phone beeps when you are dialing a phone number or extension through the Zoom app? When I type in a name to do the transfer it's blissfully quiet, but sometimes it is faster to dial the extension, but...

RWolf by Listener
  • 1 replies

Resolved! Zoom Phones Caller ID

Just getting our company up and running with Zoom Phones. My question is about ensuring Caller ID is set up properly. I have a local number assigned to me. When I look in my settings, it says that caller ID is set to my company name, but when I test ...

mtavani by Listener
  • 7 replies

Incoming Caller ID with Call Queue

We answer incoming calls for two separate companies. When calling in, you know how to great the client based on the incoming caller ID (the name of our company pops up along with the client information). We have a call queue group set up for when our...

New Admin - How do I request features?

Hello there. I am a relatively new admin for a Zoom phone system with Poly phones.So far, my experience with configuring and administering our phone system can be summarized with this general statement:I find the system has been engineered to meet a ...