Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Yealink T46U - reprogram/relocate softkeys

When I'm in call, the hangup softkey is on another screen - very annoying as I use speakerphone nearly exclusively. I read an article on how to change "features.cfg" as a means to remapping these softkeys, but that sounds like something which will be...

IVR - Dial Users Extension

I don't see anywhere in the IVR setting to allow someone to directly dial a users extension if known. For example, assign key "#" or one of the numbers and then dial the users extension. So the IVR Greeting would be recorded to say: "If you know the ...

todds by Listener
  • 1304 Views
  • 3 replies
  • 0 likes

SMS for individuals (10DLC)

I am an individual. I do not own or run a business. I got a Zoom phone so I could talk and text and hold unlimited Zoom meetings with my family across the country. My account type is Pro (Named Host). I am the Owner and Admin.Like all the other Zoom ...

eli-hu by Listener
  • 4253 Views
  • 22 replies
  • 4 likes

10DLC Registration

I do not and will not use SMS with my Zoom Phone service. Do I still have to register a campaign, or can I ignore all the threatening emails?