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Company not recording external calls. Common Area Phones

Looks like our common area phones aren't recording outside calls. Inside calls are recording fine.

Hearing the phone ring while not using the head phones?

Hi everyone, We cannot hear our zoom phone ringing as it only rings in the head set. Does anyone know when I am not wearing the headphones how can we hear the phone ring? Unless i am looking at the computer I am not aware of a call. I have unplugged ...

Contact Center - Anyone setup a Chat or Video link yet?

I'm in the UK but really keen to see the Customers website experience for Contact Center . What options are there to customise the chat / Video widget and how does a Customer choose to start a Video call?

Why is my Zoom desktop client or mobile app not ringing?

Why is my Zoom desktop not ringing?

Auto forward an inbound call to a busy number to another extension, then voicemail if no answer?

We have just set up ZOOM phones in our office of 5 staff, and its fair to say I'm having a difficult time trying to get everything working perfectly! At present, if someone calls our main number, the call goes to voicemail if not answered within 30 s...

Resolved! Is there a way to set Zoom Phone User Setting in bulk?

I want to uniformly set some of the 'User Setting' for all my Zoom Phone users 1. Business Hours a. Allow callers to reach an operator b. Connect to Operator: Auto Receptionist2. Holiday Hours3. Audio Prompt LanguageI need to make sure that these set...

How do I disable the auto receptionist in Zoom Phone?

Anyone know how to disable the auto receptionist in Zoom Phone so calls go straight through to the app? I'm a solo consultant and don't need a robot to annoy clients.

Zoom Phone Set Up Help

I am the only user on my zoom phone and when it was set up it was set up as a company user with an auto-attendant. Is there a way reverse this set up, I do not want my callers to have to dial an extension for me when I am the only user.

Resolved! Blind Transfer - Transfer Failed

All of the sudden our blind transfers from desk phone's are failing. We press Transfer, Transfer Call, Select User and when their phone starts ringing, select Transfer. It then shows a red "Transfer Failed" I just discovered that I can keep pressing ...

Text Messages Disapper

Does anyone have a fix for my text messages disappearing shortly after they are sent? I need to have access to them in the future, so is there a fix around this?

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Company not recording external calls. Common Area Phones

Hearing the phone ring while not using the head phones?

Contact Center - Anyone setup a Chat or Video link yet?

Why is my Zoom desktop client or mobile app not ringing?

Auto forward an inbound call to a busy number to another extension, then voicemail if no answer?

Resolved! Is there a way to set Zoom Phone User Setting in bulk?

How do I disable the auto receptionist in Zoom Phone?

Zoom Phone Set Up Help

Resolved! Blind Transfer - Transfer Failed

Text Messages Disapper

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Business Services

Introducing Zoom Workplace

Discover the latest innovations at Zoom!

What is the Zoom Phone System?

Resolved! Is there a way to set Zoom Phone User Setting in bulk?

Resolved! Blind Transfer - Transfer Failed

Community Champion Program