Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom Phone Set Up Help

I am the only user on my zoom phone and when it was set up it was set up as a company user with an auto-attendant. Is there a way reverse this set up, I do not want my callers to have to dial an extension for me when I am the only user.

Resolved! Blind Transfer - Transfer Failed

All of the sudden our blind transfers from desk phone's are failing. We press Transfer, Transfer Call, Select User and when their phone starts ringing, select Transfer. It then shows a red "Transfer Failed" I just discovered that I can keep pressing ...

JeremyW by Listener
  • 2 replies

Resolved! E911 LLDP with Windows client

Does anyone have lldp working with windows 10 and the zoom client? looking for the zoom client to detect the switchport/mac-address to help comply with the new e911 regulation. I know that the mac machines need a LLDP helper agent. Thanks!

Resolved! Zoom DT client call cel or analog?

Newbie. When using desktop client to call a cel (non smart phone) or analog landline phone number I get voice alert;"Sorry. The requested service is not available in your calling plan." How do I use DT client to call cel or analog numbers?Can Zoom Ph...

Voltrax by Listener
  • 7 replies

Poor Network connection

Hello,I just went live with Zoom phone and am having an issue. When I call out or from ext. to ext in the office I get an error of poor Network connection and no audio. Then about 10 sec. later I get audio. This only happens in office. VPN to PSTN or...