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Thank you! I just tested with one of my colleague's computers running the Zoom desktop app (ver 5.93) under Windows 10, and it appears to be functioning correctly.
Is this a new problem for you? Are you new to Zoom phone? Have you been able to send SMS messages previously that didn't disappear?
Thank you! Yes, they shouldn't disappear unless you delete them. have you tested with your own personal mobile number or a colleague's to make sure that the SMS messages are going through?
Have you quit the app and restarted your PC since the SMS feature was turned on for your account?
Yay! I have a feeling that the Zoom App had to request more space from Windows once the SMS feature was turned on. Hopefully, they will stay. We haven't had any problems at all like that.
Note that you can always see the SMS messages also on the Zoom web portal under Admin > Phone System Management > Logs > SMS.
I hope that helps!
Have the new and recent messages remained since restarting the computer?
if so, would you mark my Restart message as the Solution, so that other community members know in case they have the same problem.