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Watch nowI have several Yealink t33g phones that have the same problem: They're on my network on the right VLAN (get the appropriate IP address and can hit the internet) but are not talking to Zoom to get any information) I already confirmed that the phones a...
When it is outside of business hours, we have Closed Hours Overflow set to forward the calls to an external answering service. My question is before the calls are routed to the answering service does a greeting play, and where would I configure that ...
I am Dell tester, according to the tickets. there is a notification when we have zoom video call while Soot's camera on, but we cannot see the notification while the native camera is launched at the same, can see the notification if the camera is ext...
Hello Zoom, I have been using Zoom as a secondary business number on my cell phone. I received an email saying that I will have to register a brand, and then campaigns to text with in Ontario/Canada. See below. Dear Valued Customer-We are reaching ou...
Hi all I want to build a report based on the Service Level number in the Zoom Phone Power pack dashboard.Is that value stored anywhere or is only in real-time?
Hello all. We have a Yealink phone that is not storing/showing Call Logs. It is becoming distressful for our administrative assistant who receives the incoming calls that come to the main line. I have no idea as to where to start to figure out 1) how...
In the December 18 Release notes for Zoom Phone - dot point 4 notes:Zoom Phone for PWAZoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.I am r...
Anyone else having issues with Device Management this morning?
Hi folks, I have an analog phone on a VOIP system with another provider and I want to know if and how I can utilise that same device on the Zoom system. The device is a Cisco SPA112. I have checked the documentation for provisioning other devices and...
I'm one of the admins using Phone System Management. I need to assign a phone, already assigned to another user no longer in the company, to a new employee. Do I remove it, and then assign it? Help
