Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Issue with Call Transferring

We have been with Zoom for about 3 years... That being said - this issue just started for one of our Executive Assistants. She attempts to transfer a call to our managing director and Zoom is saying "transfer successful" but the call doesn't go throu...

emelhus by Listener
  • 3 replies

batch update with User_template CSV

Batch importing, exporting, or updating phone users – Zoom Support if updating existing users, they mention the following req:====Do not delete the first row with the field names.For the Phone Number field, make sure the phone number contains the fol...

Incoming calls

I am not hearing incoming calls to my mobile. It works find on my PC, just not mobile. Could it be an issue with internet connectivity or something else? The incoming call displays on my mobile screen, just no sound to alert me to the incoming call o...

Desktop Call Notifications...

We just went live with the Zoom phone system. I love the back end, very intuitive and easy to use. My users are complaining about the desktop incoming call notifications that cannot be turned off. Is there an easy way to toggle the desktop notificati...

bwoodsom by Listener
  • 1 replies

Phone sign in

I cannot sign in to zoom phone on 2 mobile phones using same email, why? but i can sign in on several laptop with thesame accout

Glappy by Listener
  • 2 replies