Hello,

Since the last version, a few people around me have reported video streaming problems. (Green screen, jerky image or the same symptoms as a false contact)

Testing the capture devices, no apparent problems. No worries in the Zoom settings either (or I didn't wait long enough). However, as soon as a zoom meeting is launched, the flow problem comes back.

Driver update OK
Zoom re-installation OK
Windows update OK
Despite everything the problem persists.

I had an old installer on my PC (version 5.12.9). I installed it and the problem is not .

An element in the last update created this failure.

Would it be possible to investigate?

Thanks in advance.

Hello! 

I am having a problem with Zoom wherein my microphones, either my computer mic or external mic, do not record or pick up the sound of my instrument playing. They will pick up my voice clearly, but when I go to test the mic when playing my instrument, there is very little to no playback of the instrument's sound, and if there is sound, it is very muffled or it cuts off completely. I have checked ALL of the audio settings multiple times, and there is still no difference. I have tested both mics, and both deliver the same poor results. I believe that everything on my computer is configured correctly, and I have checked all the settings. I uninstalled and reinstalled Zoom, and the problem still persists. I reported this problem to Zoom. I have the latest version of the program, and everything is up to date. I have Windows 11. This is a problem, as I take music lessons over Zoom, and the inability of my instructor to hear everything impacts the quality of the lessons. I would appreciate any help that anyone can give. Thanks!!

Just had a class zoom bombed.  The same user was removed several times and reported and he was able to keep re-joining the class.  Why is a user who was reported during a meeting allowed to re-enter the same meeting?  Is there a quicker way to remove and block a zoom bomber than reporting?  The admin spends the entire time monitoring the zoom meeting to remove people instead of running the class.

Hi There, 

I am trying to pull an attendee report from a registered meeting. I had no issues doing this in the past but now I cannot find the button to export- it only says import csv. The meeting was yesterday March 22, 2023. Is it possible there is just a delay is access this data?

I tried using the "reports" section and all it downloaded was a registration page but what I need is an attendee report with time stamps of when attendees entered the meeting and left the meeting.

Thanks, 

Hello, I am doing dance lessons via Zoom and would like to mirror the screen from the host, so that I can see the teacher from the correct side. Can I do this as a guest / student or can only the teacher himself mirror his screen?

He told me, I can do the mirroring, but I can't find anything...

Thanks for your help!

Reni

I'd like to give an employee access to host my Zoom Calls using the Meeting ID I've already created.

What's the best way to go about this?  I'm confused about the difference between Users, Groups, Roles & Contacts in Zoom's admin console.

Thanks so much! 💛

Hello! I am curious to know if there was a way for registered guests to receive a cancellation notice when we cancel one recurrence of a series of meetings. We have tested and those that are registering are not receiving notification when one of the dates has been cancelled.