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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording issues

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sjcoelho
Newcomer
Newcomer

‎2025-03-05 06:03 PM

When I am recording my webinars you can see gray boxes in the recording and on the screen that viewers are watching. How can make my recordings cleaner. I use two computers.  One to administrate and the other one for recording? Suggestions please! Thank YOU!

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anissat
Community Champion | Customer
Community Champion | Customer

‎2025-03-08 11:37 AM

Here's a quick list of things to know when sharing your screen:

screen-share-noboxes.PNG

  1. Only share the window or app that you want your audience/attendees to see, as opposed to the entire screen. (💡If you have a PPT presentation, start the presentation first before going to share, and then select the Presentation View, not the PPT file.) 
  2. If you need to share more than one app/window/screen, you can use the Ctrl (PC) or Cmd (Mac) keys to select several items to share.
  3. If you're not playing any video content in your presentation, DO NOT click the "Optimize for Video Sharing"  option. (💡 If you are ONLY sharing a local video file, go to the top of the screen and click Advanced > Video file.)
Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

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anissat
Community Champion | Customer
Community Champion | Customer

‎2025-03-08 11:37 AM

Here's a quick list of things to know when sharing your screen:

screen-share-noboxes.PNG

  1. Only share the window or app that you want your audience/attendees to see, as opposed to the entire screen. (💡If you have a PPT presentation, start the presentation first before going to share, and then select the Presentation View, not the PPT file.) 
  2. If you need to share more than one app/window/screen, you can use the Ctrl (PC) or Cmd (Mac) keys to select several items to share.
  3. If you're not playing any video content in your presentation, DO NOT click the "Optimize for Video Sharing"  option. (💡 If you are ONLY sharing a local video file, go to the top of the screen and click Advanced > Video file.)
Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat
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