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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Zoom API Integration into custom LMS

Hi there, we have to integrate zoom API or SDK into our custom LMS, it's in the initial stages, we require logging in to Zoom API programmatically. How can we achieve this behavior? Our LMS is VB.NET-based. Is there any possibility to integrate Zoom ... Show more

Hi there, we have to integrate zoom API or SDK into our custom LMS, it's in the initial stages, we require logging in to Zoom API programmatically. How can we achieve this behavior? Our LMS is VB.NET-based. Is there any possibility to integrate Zoom SDK into our LMS?


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40-minute limit removal - December 2021 Update

Hi all - In support of primary and secondary education (K-12) and due to the ongoing pandemic, Zoom just announced that they will continue to lift the 40-minute time limit on existing education accounts through June 30, 2022. You can always check the... Show more

Hi all - In support of primary and secondary education (K-12) and due to the ongoing pandemic, Zoom just announced that they will continue to lift the 40-minute time limit on existing education accounts through June 30, 2022. You can always check the online learning blog for the latest information regarding this program. 


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Création de classe ?

Bonjour

 

Est-il possible de créer des équipes ou des classes dans zoom, du type que l'on peut créer sur Teams ?

 

Is it possible de create a team or a group as we can do it on Teams ?

 

Thanks !

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Resolved! Happy New Year from Uruguay!

How to open different Zoom accounts in a browser to use them simultaneously? Either on PC or android mobile Does anyone know?
I manage zoom accounts for teachers Thank you very much

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Annontate Function

I need to record a timed Zoom session in order to secure a virtual teaching position. One of the requirements of the session is to use the annotate function. I cannot figure out how to turn that on. I have read the directions on the Zoon sight as wel... Show more

I need to record a timed Zoom session in order to secure a virtual teaching position. One of the requirements of the session is to use the annotate function. I cannot figure out how to turn that on. I have read the directions on the Zoon sight as well as some Googled instructions. They were the same and they don't work-- they are wrong. For starters after logging in, the directions are to go to Account Management and then Account Settings but Account Settings isn't under Management. If I play around with it, I can find "Settings" without "management", but then it's impossible to find the 3rd direction which is to Click the Meeting Tab. These directions just don't go anywhere. Help!


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video

I received the class live and teacher recorded this, and i need to look again the video i can no see class because he video small .

how can extend the video?

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i need help Re-active zoom education

Yes
i need help

Re-active zoom education

I hope to hear from you shortly

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Can a school make zoom where the teachers doesnt have contact with the students?

We are a school and i want to develop some system where the teachers and students receive the link i created to enter a zoom room so they cant have contact outside zoom (right now the teacher must send the link directly to the student).Is there any w... Show more

We are a school and i want to develop some system where the teachers and students receive the link i created to enter a zoom room so they cant have contact outside zoom (right now the teacher must send the link directly to the student).

Is there any way to do that? And also every teacher needs a zoom account?


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Poor Network Quality

I've had a number of reports of network issues lately, all on our campus system. We've determined that Wi-Fi6 capable devices have significant driver issues that cause inconsistent network connectivity and a poor Zoom experience. Has anyone had the s... Show more

I've had a number of reports of network issues lately, all on our campus system.  We've determined that Wi-Fi6 capable devices have significant driver issues that cause inconsistent network connectivity and a poor Zoom experience.  Has anyone had the same experience?  Any thoughts on a solution?


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classroom zooming

I teach a remote class from home to incarcerated people in a classroom. They have a mic in front of the class. but I have a hard time hearing the ones in the back. On two different occasions, the sound has gotten dramatically better after about 45 mi... Show more

I teach a remote class from home to incarcerated people in a classroom.   They have a mic in front of the class. but I have a hard time hearing the ones in the back.  

On two different occasions, the sound has gotten dramatically better after about 45 minutes - and I can hear fine.  Is this magic?  (no one has done anything to the sound.)  Can someone shed light?


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