Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Unauthorised User

Hello we as a school facing issue, students share there links with outsider and they join the meeting using students name and cause nuisance in class.Please help with this, we only want our authorized users (students) join meeting.Earlier we use free...

Zoom for Education

HiWe are a school and we want to buy Zoom for education. We need approximately 45 to 60 licensesHas anyone tried this before? I want to know more details about how it works and how I distribute licenses before I buyIs it possible to subscribe for onl...

Preview - Q3 Zoom Healthcare Customer Newsletter

Hi Everyone!We're excited to share a sneak peek of our Q3 Healthcare Customer Newsletter with Zoom Community for Healthcare users: Zoomtopia registration is now live! This complimentary two-day experience will take place virtually September 13-14 and...

aeudailey by Participant | Zoom Employee
  • 0 replies

Error signing in my zoom account

Hi.I had a registered zoom account using my university email. However, I could not log in to the account for my lessons. It shows "Unable to sign in to your account. Please try the other listed methods." I hope to receive follow-up help since I despe...

yip by Listener
  • 1 replies

Edu Lift not showing on accounts?

Hi Zoom community, I'm at a small independent school in Sydney and due to a Covid-19 lockdown, we are delivering our program primarily via Zoom. Our teachers recently all applied for the Zoom Edu Lift on their basic accounts so that they could delive...

LouiseM by Listener
  • 1 replies

Host Only View

Hello everyone! I work for a Pk-12 school system, and we are trying to see if we can use the host only view. I am not sure what it is called, but we heard about a feature where the host can see the other videos, but the participants cannot. If this i...

Jbenson by Listener
  • 1 replies

CSV Issues Due to Zoom Events Addition

The addition of the Zoom Event licensing has created problems when re-uploading a user CSV. With over 280 sub-accounts in our environment this is going cause us a major issue as we need to update users before our contract renewal. Before the issue st...

TETN_Rob by Listener
  • 2 replies

Can no longer cloud record to account

Hello!Last school year, I had the option to cloud record. This school year, the cloud record option is not available. I am only able to locally record. My IT department did not have a solution. My current License is Basic, but I don't remember what i...