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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Literature

Does anyone know any links to any type of event that involves literature? This is for my final and I just need an event that is at least 30 minutes. Send links or codes so I can join. I want to get it done by at Memorial Day. Please and thank you 

simple calculator?

Does zoom have a simple calculator, NOT a graphic, calculus, or advanced calculator that I can use with children?

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Trying to develop simultatneous live captions. I've already upgraded my account.

Hello.I am coordinating a zoom meeting with another class in Brazil. We've purchased the add on for live translations- and I've already changed my settings to see this in zoom. However, the captions do not show on screen for me as host, and when I lo... Show more

Hello.

I am coordinating a zoom meeting with another class in Brazil. 

We've purchased the add on for live translations- and I've already changed my settings to see this in zoom. 

However, the captions do not show on screen for me as host, and when I log in as a user, I cannot see the translations or have options for captions. 

None of the articles I read helped. 

Please advise how to set up, or should I cancel this add on feature, since it is not working? 


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camaras apagadas

seria muy importante que zoom facilitara informacion sobre las camaras apagadas, que se genere un estadistico por reunion para que se lleve un control de quienes tienen la camara apagada y por cuanto tiempo.}

 

Resolved! Beep when chatting

I'd like to hear a beep when a student types his answer in the chat. Is this possible?

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정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다.

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다. 3달째 입니다. 심지어 결제는 되는데 줌 사용은 기본 무료로만 됩니다. 어떻게 되는 것이지요? 청구서를 보면 청구기록은 남아있고 사용은 여전히 가장 무료버전만 되는데, 당장 정기결제 해지해주세요. 

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Zoom Learning Center start the course issue

I'm trying to start a course but it keeps showing me this window 

MJK88_0-1680688001538.png

I try several times with different course 

same issue

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cloud recording storage

Hello, I want to create a series of videos uploaded to the cloud for my class. I don't want them to distribute the videos, but when I upload the classes to google classroom, they only need the password to access the class... (or do they need to have ... Show more

Hello, I want to create a series of videos uploaded to the cloud for my class. I don't want them to distribute the videos, but when I upload the classes to google classroom, they only need the password to access the class... (or do they need to have a zoom account?). Well, what I want to know is if I can find out who enters the zoom classes, if the classes are shared, or if several people share the gmail to access from the classroom... especially this last option. thank you.


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Configuring LTI Pro 1.1 for Canvas Calendar and Conversations

Hi Team,
I have followed as per the given all steps to Configuring LTI Pro 1.1 for Canvas Calendar and Conversations. But it's giving an error and when I create a meeting it is not showing on the Canvas dashboard calendar.

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LTI Pro - Can't add a new instance in 3rd party credentials for 'others' LMS.

When trying to setup a new LMS instance (in the 'others' LMS section), I keep getting a 'something went wrong' message with no details. It would be really helpful to have a more detailed message in order to find the exact cause of the problem. How do... Show more

When trying to setup a new LMS instance (in the 'others' LMS section), I keep getting a 'something went wrong' message with no details. 
It would be really helpful to have a more detailed message in order to find the exact cause of the problem. 
How do it diagnose this?


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