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Current Health from Best Buy Health transformed its healthcare delivery by providing care-at-home offerings to patients, enabling them to access medical care on their terms. With their Hospital at Home solution, patients have the option to receive treatment from the comfort of their homes through video visits with trusted healthcare providers. Tom Roberts, the director of product management, highlights the importance of high-quality video communication for healthcare, which led them to integrate Zoom Meeting SDK into their solutions. The adoption not only improved the patient experience but also made it easier for providers to collaborate, offer interpreter services for non-English-speaking patients, and provide closed captioning for the hearing-impaired.
The enhanced reliability and accessibility of Zoom have been well-received by both patients and providers, leading to improved patient outcomes and positive feedback from nurses and healthcare professionals. Their full adoption has significantly sped up the implementation of their solutions, allowing them to focus on optimizing patient satisfaction and reducing the burden of healthcare costs. By embracing technology to connect patients and providers seamlessly, Current Health is transforming how healthcare is delivered, empowering patients and facilitating more efficient and convenient healthcare experiences.
You can learn more about it here.
Do you have any similar organizations or stories?
The means to provide healthcare has definitely come along way! While virtual healthcare has its benefits, it doesn't replace all in-person care, and physical examinations remain necessary in some cases. However, virtual health services continue to play an essential role in improving patient care and the healthcare industry in terms of accessibility, convenience, cost, education, and telemedicine to name a few. It's great to see how Zoom is helping healthcare providers such as Current Health in enhancing patient care.