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Zoom's Productivity Tools: Enhancing Collaboration in the Digital Workspace

Hi Everyone, This is Girwar, your CSM and trusted advisor. Thank you so much for joining India User group. Let’s start our discussion with Zoom’s productivity tools. Zoom's productivity tools are designed to streamline workflows and enhance collabora... Show more

Hi Everyone,

This is Girwar, your CSM and trusted advisor. 

 

Thank you so much for joining India User group.

Let’s start our discussion with Zoom’s productivity tools.

 

Zoom's productivity tools are designed to streamline workflows and enhance collaboration, ultimately boosting productivity. Here's how they can help:

 

  1. Zoom AI Companion (AIC):
          AI-powered assistant for meeting summaries and real-time translations
          Enhances productivity by automating routine tasks

 

 

  2. Team Chat:
           Instant messaging platform for quick team communication
           Supports channels, direct messages, and file sharing

 

   3. Whiteboard:
           Digital canvas for visual collaboration and brainstorming
           Real-time editing and sharing capabilities

 

   4. Clips:
         Create and share short video messages
         Ideal for asynchronous updates and quick explanations.

 

   5. Docs:
       Collaborative document creation and editing
       Seamlessly integrates with Zoom meetings and chats.

 

6. Zoom Survey:

      Gather feedback with end-of-meeting and post-engagement surveys

 

This is the overview of the tools and we will go through these one by one via separate post, so stay tuned and please feel free to raise your queries here.
 
Thank you and best regards.


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Static Feedback when using Original Sound

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, ... Show more

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, restarts, changed cables, new mics and still the horrible sound persists. 

I cannot hear it while the meeting in on, but the clients can hear the buzzing static and it's on the recording. So I'm doing a million test recordings to trouble shoot but nothing is working! 

Please, anyone, help! 


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Screen Sharing Challenge

Hi Everyone - I can't figure out how I lost the ability to share my iPhone and mirror it to my Zoom desktop presentations. I'm on the same Zoom version on mobile and desktop. I'm on the same internet connection as well. When I tap the mirror icon on ... Show more

Hi Everyone - I can't figure out how I lost the ability to share my iPhone and mirror it to my Zoom desktop presentations. I'm on the same Zoom version on mobile and desktop. I'm on the same internet connection as well. When I tap the mirror icon on my phone, it just doesn't find the Zoom meeting any longer. (I have selected sharing on iPhone/iPad / Airplay).
Any help, I'd be grateful!

 


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Share Screen

I have an android tablet Samung A9 plus. I am trying to use web browser function to share screen in zoom meetings. When ever I start a meeting or join a meeting there is no share screen button at the bottom at all. I have not got the zoom app because... Show more

I have an android tablet Samung A9 plus. I am trying to use web browser function to share screen in zoom meetings. When ever I start a meeting or join a meeting there is no share screen button at the bottom at all. I have not got the zoom app because you cannot create break out rooms from an app. I have tried the Web app to share screen and the share screen button isn't there either. 

Is there a web browser that share screen will work in? 

Or is the problem my device? 

If it has to be share screen or breaking out rooms then I will have to take breakout rooms but ideally I would like both if it is possible?


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One Number Needs to Ring to Multiple Phones

I need some help setting up our Zoom phone system. We are a clinic and we currently have (and only need) one phone number. When a patient calls that number, I need it to ring to 4 different phones. What is the best way to set this up? If one person a... Show more

I need some help setting up our Zoom phone system. We are a clinic and we currently have (and only need) one phone number. When a patient calls that number, I need it to ring to 4 different phones. What is the best way to set this up? If one person answers, can another person also be on the phone making their own outgoing call, etc?


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Summaries are automatically being deleted

My meeting summaries are automatically being deleted immediately after the meeting and are inaccessible. My transcript list shows that there is a transcript logged but I can't click on it and the download button is greyed out. Please advise on how to... Show more

My meeting summaries are automatically being deleted immediately after the meeting and are inaccessible.  My transcript list shows that there is a transcript logged but I can't click on it and the download button is greyed out.  Please advise on how to fix this issue.  I need the summaries and transcripts from every meetings to be saved and I need to access the past ones.

 


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申請退款,刪除信用卡資料 delete credit card information

您好

1.   已離開公司已久,後續發現自動續約並扣款
     請協助之後不需要使用線上會議功能,已取消訂閱並申請退款

2. 請刪除目前付款信用卡資料,此帳號不再使用這個信用卡付款

謝謝THX

slides as virtual background

Since I updated the Zoom today I cant use the Advanced sharing option Slides as background. There is a triangle with exclamation mark with text " You can now share slides as background with presenter layouts." Did you disabled this option? What can I... Show more

Since I updated the Zoom today I cant use the Advanced sharing option Slides as background. There is a triangle with exclamation mark with text " You can now share slides as background with presenter layouts." Did you disabled this option? What can I do to access it again? Daniel Paulus 


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Resolved! All of Computer Lags After Joining Zoom Meetings (all solutions tried)

Been having this problem for two months with no resolution. Computer is hooked up to Dual Monitors and works fine for the day until I join a Zoom Meeting at which point ALL of the computers apps, moving my mouse around the screen, etc. all lags. AGAI... Show more

Been having this problem for two months with no resolution.

 

Computer is hooked up to Dual Monitors and works fine for the day until I join a Zoom Meeting at which point ALL of the computers apps, moving my mouse around the screen, etc. all lags. 

 

AGAIN, computer only lags once I join the Zoom Meeting, even if my mic and camera are off and I'm not screensharing. All apps lag. Mouse movement lags bad which has nothing to do with internet. 

 

About half of the time, I can unplug from the dual monitors and it'll speed up. Sometimes it requires restarting my computer for the computer to stop lagging even after the call. 

 

Hardware & Software:

 - Dell Latitude 7430 (new in March 2023) / 12th Gen Intel Core i7-1265U 1.80GHz / 32GB Ram / 64-bit, x64-based processor /Windows 11 Enterprise version 22H2

- TWO Dell 2422HE monitors with built-in docking station, daisy-chained and plugged into laptop via USB-C. 

Modem hardwired to Monitors. 

- Zoom v 5.16.1 (22523)....the most up-to-date available for my company as of 9/26/2023. 

- Internet Speed Off of VPN: Download 295 MBPS (13 latency), Upload 294mbps (10 latency)

- Internet Speed On VPN: Download 20mbps (112 latency), Upload 54mbps (118 latency) 

 

Solutions Tried: (restarted after all of them)

- Deleting Zoom, Reinstalling. 

- Checking for BIOS updates daily.

- Checking for Zoom updates daily.

- Manually checked Graphics Driver Updates

- Manually checked monitor updates. 

- I have tried all of these Zoom Settings - checked and unchecked all of these. restarted after unchecking/checking each. 'Use dual monitors' in General, Otimpize quality of the video I send with de-noise, optimize quality of the video I receive with super resolution, ALL of the hardware acceleration options, Video Rendering Method -> Direct3D9. 'Use TCP connection for screensharing' Use hardware acceleration for screensharing and to optimize video sharing. 

- I had another set of dual monitors (Spectre brand, lower resolution) and connected to those with an external docking station. Same issue exists. 

- Zoom on Cisco VPN and off of VPN. 

- My previous company laptop ran on Zoom Meetings fine with these monitor set ups. 

- I've tried this hardwired to monitor, and not hardwired. 

- I'll close all apps but Google Chrome and/or Excel during the Zoom Meeting and it doesn't help. 

- CPU and Memory rarely get above 60% and I have never seen them get above 70% even when computer is lagging like crazy. 

- Processes that seem to correlate with when I join a Zoom Meeting and the computer starting to run slow: 'Windows Audio Device Graph Isolation' and sometimes 'System interrupt'

 

 

 Any suggestions? 

 


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missing part of typed transcript

In a manually-transcribed meeting where I'm not the Host, my viewed transcript omits everything before I've clicked on "View full transcript". How can I get the full transcript? I'm using Zoom 6.3.11 on a Windows 11 laptop.The same omission happens w... Show more

In a manually-transcribed meeting where I'm not the Host, my viewed transcript omits everything before I've clicked on "View full transcript". How can I get the full transcript? I'm using Zoom 6.3.11 on a Windows 11 laptop.

The same omission happens when I return from a breakout room and forget to turn "View full transcript" back on.


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