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Recent Activity

Adding a survey from the survey tab to a webinar

I created a general survey a while ago under the Survey tab on the Zoom menu. I now want to add this survey to a webinar template, but the only options I have in the webinar settings are to create a new survey from scratch or to add a third-party sur... Show more

I created a general survey a while ago under the Survey tab on the Zoom menu. I now want to add this survey to a webinar template, but the only options I have in the webinar settings are to create a new survey from scratch or to add a third-party survey. Am I missing something somewhere, or is there not an option to do this?


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reply-icon Latest Reply - 

I CANNOT WATCH A RECORDING MEETING

I HAD A MEETING THE OTHER DAY AND TH PERSON SHARED THE RECORDING WITH ME AND IT HAS AN ACCES CODE AND EVERYTHING BUT WHEN I PRESS THE BUTTON "WATCH NOW" ITS SAYS THAT I CANT AND I DONT HAVE PERMISSION. HOW CAN I WATCH IT THEN? THEY SNET ME THE SHARE ... Show more

I HAD A MEETING THE OTHER DAY AND TH PERSON SHARED THE RECORDING WITH ME AND IT HAS AN ACCES CODE AND EVERYTHING BUT WHEN I PRESS THE BUTTON "WATCH NOW" ITS SAYS THAT I CANT AND I DONT HAVE PERMISSION. 

HOW CAN I WATCH IT THEN? 

THEY SNET ME THE SHARE VIDEO AND THE CODE ACCESS. I DONT UNDERSTAND


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Automatically Save Closed Caption Transcript

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a... Show more

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler


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About refund

My account has been consolidated to another acount with the help of zoom support. But I haven't received a refund of the 18 licenses. Thorugh https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068212 , "Any licenses or add-ons purchas... Show more

My account has been consolidated to another acount with the help of zoom support. But I haven't received a refund of the 18 licenses. Thorugh https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068212 , "Any licenses or add-ons purchased by separate accounts can be refunded during the consolidation process.". I wonder when will I receive my refund.


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Zoom Workplace older versions - links to downloads

Hi everyoneThere were some recent discussions about links to previous, older versions of Zoom Workplace client.If you know how those links are built, you can "make" them yourself (based on release notes page). But some people need a quick and easy so... Show more

Hi everyone

There were some recent discussions about links to previous, older versions of Zoom Workplace client.
If you know how those links are built, you can "make" them yourself (based on release notes page). But some people need a quick and easy solution. So I thought that I'll make a list for you with some recent versions.
Those are direct links to Zoom download site, so there is no need to worry about downloading it from a "middle-man" website and potentially getting a virus as a "bonus"..

Please also remember, that Zoom also has "Software Quarterly Lifecycle Policy", which enforces you to use client version newer than XXX provided in article linked below:
Zoom Software Quarterly Lifecycle Policy 

So, here are links to some older versions. I've decided to provide links to 3 latest releases for version 6.4 and only the latest ones for lower releases 6.3-5.17.
Those links are only for Windows and MacOS. I've decided to skip Linux distros since it's a pain doing the same for some many distros... 😅


Version 6.4.3

 

Version 6.4.1

 

 

Version 6.4.0

 

Version 6.3.11

 

Version 6.2.11

 

Version 6.1.11


Version 6.0.11


 

Version 5.17.5


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By
Community Champion | Zoom Partner

Incoming calls not connecting to direct line

The goal is to have a phone number that goes directly to an individual phone with no menu or intermediate step by the caller. Outgoing calls work fine but incoming calls do not come in. There is no notification of an incoming call, nothing in the Zoo... Show more

The goal is to have a phone number that goes directly to an individual phone with no menu or intermediate step by the caller.  Outgoing calls work fine but incoming calls do not come in.  There is no notification of an incoming call, nothing in the Zoom call logs and the dialing phone shows "Unable to connect".  Currently have the number set up with what I think should redirect straight to another line.   Line A is configured to use the Main Auto Receptionist and Line B is set to take the calls (Business Hours: 24/7, Greeting Prompt: Disabled, Route to User: "Line B" - Ext 800). 
This post outlines a lot of what I did (https://community.zoom.com/t5/Zoom-Phone-System/Removing-Extension-from-my-Zoom-Phone-Number/m-p/52958) but the options are a bit different now so I'm probably missing something. 

 

Any help is greatly appreciated. 


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Profile image not showing now when video is turned off

My profile picture is no longer showing when I turn my video off or is already off when entering a room or meeting. How do I get the profile pic to show again and not just have my name?

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Please Restore "Slides as Background" in the next update

The latest update has "Upload Slides as Background" shaded out as an option. (In the Advanced tab). Offering that option made it a lot easier to set up my meeting room, so please restore this option in the next update. I don't have a problem with the... Show more

The latest update has "Upload Slides as Background" shaded out as an option. (In the Advanced tab). Offering that option made it a lot easier to set up my meeting room, so please restore this option in the next update. 

 

I don't have a problem with the new presentation mode, but why can't you offer both? "Slides as Background" is super easy to load and then you see the participants and chat super easily without having to organize it yourself. PLEASE RESTORE THIS FEATURE!


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Attendee reporting by function/department

Hi, Im holding meetings in zoom where attendees are over 200 and I'm being asked for segmented attendee data to identify which functions are engaging with the training. Is this possible? At the moment I can only export a list of email addresses so it... Show more

Hi, Im holding meetings in zoom where attendees are over 200 and I'm being asked for segmented attendee data to identify which functions are engaging with the training.  Is this possible? At the moment I can only export a list of email addresses so its a manual job to identify which functions they all belong to.

I wondered could I set something in the settings so that when joining the attendee registers which function they're from?

Any help appreciated.


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Resolved! ZOOM画面共有時に着信がある時の対策

ミーティングで画面共有時(ウインドウではなく、画面指定)に

着信やメッセージ受信で画面の切り替わりや相手方の名前がバナーで出る

は、あるある、な気がしています。

 

通常時は画面ではなく、ウィンドウ指定していますが

場合によって、画面共有もあるかと思います。

 

ポータルの設定などで対策できる方法をご存知の方が居られましたら教えてください。
よろしくお願いいたします。

reply-icon Latest Reply - 

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