Although I am a Certified Community Health Worker in Florida, USA, I work extensible as Instructional Designer for  Microsoft Applications and I am a Preceptorship and Mentor for my company.

I donate part of my free time being part of a board member in the USA and some African countries promoting health as one of the most basic rights of the human being, establsihing a relationship between the ecosystems, food production and supporting basic natural medicine as the houslevel.

Visit me: marcomeneses (dot)com

We have a guest user who is using Fireflies.ai's transcription bot, and one of our hosts inadvertently clicked 'OK' to allow it to record our regular meetings. We would like to revoke that privilege, but I can't see the right settings in the Zoom web admin interface to reset it. Can someone point me to the right control for this? Many thanks!

I've tried to contact Zoom about this, but it's been a week and they aren't answering back. 

We have our schools switched to Google Meet for now due to a warning sent out by Michigan State Police Cyber Command Center regarding security concerns involving Zoom. We have not heard any updates from MSP, and we have not heard anything from Zoom. Our users would like to get back to using their Zoom accounts for their meetings, but due to the sensitive nature of their communications, we are being very cautious.

Anyone here have any updates regarding this Michigan Cyber Command Center warning about Zoom meetings? They have not released an update either. 

Email Message From Michigan State Police: 

From: Michigan Cyber Command Center (MC3)  Date: Fri, Mar 14, 2025, 11:23 AM Subject: TLP:CLEAR - MC3 Cyber Situational Awareness Message (SAM) – Major Security Concerns Involving Zoom To: Michigan Cyber Command Center (MC3) 

TLP:CLEAR MC3 Cyber Situational Awareness Message (SAM) – Major Security Concerns Involving Zoom

Overview:

In recent years, Zoom has become a go-to tool for virtual meetings and remote collaboration. However, its widespread adoption has exposed several security vulnerabilities that make it unsuitable for professional or sensitive business use. The MC3 is aware of major security flaws in the Zoom communication software which are likely being leveraged by cyber threat actors to intercept and collect information. Since 2022 Zoom has had 107 known vulnerabilities. If users are not keeping up with patches for these vulnerabilities, they are at risk of having their data stolen and/or allowing unauthorized access to a Zoom session.

Security concerns with Zoom:

Data Encryption Gaps - Zoom claims to offer encryption, but it does not implement end-to-end encryption in all aspects of the platform. While meetings are encrypted in transit, Zoom itself retains access to meeting data and may decrypt content potentially exposing sensitive information to unauthorized users. Zoombombing - In the past, Zoom has faced high-profile incidents of "Zoombombing," where uninvited individuals join meetings to disrupt conversations or share inappropriate content. Though measures have been implemented to address this, the platform's default security settings were not strong enough to prevent such disruptions. Poor Default Security Settings - Default settings, such as allowing attendees to join meetings without authentication or enabling video and audio by default, can create security risks if not manually adjusted by the host. This can expose meetings to cyber threat actors and allow unauthorized access. The MC3 assesses with high confidence cyber threat actors are targeting Zoom to collect sensitive information from unwitting victims. Zoom collects, stores, and sells a lot of user data adding to the security concerns associated with Zoom. For more information on the data collected, stored, and sold by Zoom see the following link: https://www.zoom.com/en/trust/privacy/privacy-statement/

Recommendations:

The MC3 recommends any organizations handling sensitive or confidential information, to consider alternative platforms with more robust security measures, including true end-to-end encryption, stronger authentication protocols, and more granular control over meeting access. Always review and update security settings on Zoom to mitigate risks but be mindful that no platform is immune to vulnerabilities.

Alternate means of video teleconferencing:

Google Meet

Microsoft Teams

Cisco Webex

If your organization must use Zoom be sure to update to the most recent version. By staying informed about the risks associated with Zoom, organizations can make better decisions about which tools to trust for their digital communications.

Michigan Cyber Command Center

Cyber Section

Intelligence Operations Division

Michigan State Police

7150 Harris Dr Dimondale, MI 48821

I have a bizarre think happening and I can't figure it out.

I recently purchased 3 Yealink RoomCast appliances licensed for and running Zoom Rooms. The plan is to use these as both digital signage machines and airplay receivers so that our teachers can mirror their screens. We have six total Zoom Rooms (Logitech Taps/Windows NUC) that work more or less as expected. I've also purchased a handful of Azulle Ally windows appliances with Zoom Rooms to do the same thing. They perform their functions, but are a bit tricky to manage. 

The weird problem I'm running into is that the Yealink Devices work as expected from 8:00am EST until about 12:00pm EST. My teachers can airplay to them and all is well. By 1:00pm EST, however, all three of the Yealink devices disappear from being seen by any of our Macs or iPads or iPhones. The device is still turned on. It is still visible and controllable via the control panel at zoom.us in my account portal. I can reset it or reboot it...but it stops being visible for Airplay Screensharing for at least 30-45 minutes. As I type this, they just came back into visibility. This happens daily. All of the system settings in Zoom are identical to my Azulle and Logitech appliances, but only these new Yealinks are dropping from visibility. Has anyone seen similar behaviors on their Zoom Platforms? Does anyone have a handy solution? Thanks!

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81)

I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson.

Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on.

I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again.

Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it, share a different screen, then come back to it?

Thanks!

I'm using a private Zoom Marketplace app I created to send webhooks for when a meeting starts, ends, and when the recording is available in the cloud. In this last event, I'm using my own Python code so that, upon receiving this event, the meeting recording is downloaded. I'm currently downloading the recording transcript manually (by going to the "Cloud Recordings" tab on the Zoom page), but I'm wondering if there's a way to automatically download the transcript when I receive the notification that the recording is available in the cloud.

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a problem since - until now. What happened, and will they be back? It's very inconvenient to have to go to the web version to find those links multiple times a day. Thanks for any help you can give.

My company (a nonprofit) has been using Zoom for our video conferencing and phones. Per the "Plan Management" page in our account portal, we are set to renew our plan on April 24th, 2024. We were planning to decrease our licenses (16 Workplace Business + 20 Workplace Business Plus), which I was partially able to do in March in our account portal on the "Plan Management" page, decreasing our Workplace Business licenses to 1 (we couldn't go to 0). I also requested an opportunity to discuss our phone licenses with an account manager.

We were contacted by a Zoom Renewals Manager along with our Account Manager to discuss renewal plans. I met with the Renewals Manager and expressed that we were interested in decreasing our number of licenses and phone lines. Afterwards, he sent me a quote which was significantly higher than the current rate displayed in our Zoom billing portal, despite the fact that we were actually decreasing our licenses. I responded that we were a nonprofit and wanted to make sure we were getting discounted rates in the quote. He asked to set up another meeting.

In the meantime, I met with our Account Manager, who, to his credit, seemed to understand our needs just fine and even sent a message to the Renewals team outlining them, including the request for a discounted rate.  I then met with the Renewals Manager again. He appeared confused as to which licenses we wanted and which we didn't, despite the fact that this was now well documented in multiple places. Once that was worked out, he showed me a price breakdown that included a nonprofit discount (though still more expensive than our current plan for fewer licenses) and told me he would send me the quote. Afterwards, he sent me a quote without any of the discounts he had shows me. I sent an email to both the Renewals Manager and our Account Manager asking for clarification and reiterating our need for a nonprofit rate. That email has yet to receive a response.

At this point, I have no confidence that our needs have been addressed, let alone heard and understood. The communication between teams at Zoom and to our company has been abysmal. If Zoom is unable to meet our needs, I need to know ASAP so I can start looking for alternative tools for video conferencing and/or phone systems. My biggest question is: What will happen if I do nothing and wait until April 24th? Will the amount displayed in our Zoom portal be charged? Will we retain the licenses displayed there for the next year? 

I would love an opportunity to discuss with someone who has the authority and knowledge to help us out. Thanks very much!