About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?

We are receiving complaints from phone users where their calls are being rejected. When we look at logs, we can see that the user/delegate's iPhone is rejecting the call. When we provide that information to the user/delegate, they are advising that their Zoom mobile app never rang and that they definitely didn't reject the call from their mobile app. The cell is not on Do Not Disturb. This issue has been noticed multiple times and we get the same response from the users, that they didn't touch their cell and their cell never rang.

Hello,
I have a paid zoom account. I try to connect, but the server tells me that it will send me a code on my email in order to validate my identity... OR I never receive this mail !!! So I can't connect and I can't get an answer with the Chat BOT... It's also impossible to get someone on the line, because the call numbers don't work!

So I find myself without a solution, is there anyone who can help me and tell me how to access my account! It's very inconvenient for my business! Thank you in advance.
I had to create another account to post this message! We're walking on our heads, I need help.

Hi,

When inviting contacts to a meeting via the Participants tab, Zoom remembers previous

invitees.  This is not useful to me.  Is there a way to clear this cache of previous invitees?

I tried the clear cookies+cache in my Zoom settings, but this did not work.

Thanks.

Zoom Community 日本グループの皆さま、こんにちは！🙂

今日はウェビナーのご案内です。

日々 Zoom をお使いいただく中で、

💡 管理者向けの使い方を知りたい！

💡 Zoom製品の使い方を復習したい！

💡 新しい機能を知りたい！

と、思ったことはありませんか？

Zoom は定期的にユーザー向けトレーニングウェビナーを実施しています。

便利な機能を紹介したり、Zoom Phone の使い方を説明したり、管理者向けの設定を紹介したり内容は様々です📣

もちろん、日本語で実施をしていますのでご安心ください。

当日ご参加いただければチャットで質問もいただけます。

ご興味ある方はぜひご参加ください！

ウェビナースケジュール一覧はこちら 💁

Hello all,

Recently I have faced the issue "Signature Invalid" while joining the zoom using "Zoommtg" JS via API. Unfortunately I noticed my pro plan has been expired. Is that affect feature of Join meetings and shows the error like above?

Looking forward to your quick response.

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

Restarting the Mac and reinstalling Zoom software makes no difference.

My Zoom Camera is my OBS output. I use Stream Deck and often share my screen with the push of a button that shows my Display 2. 

My current workaround is to hit the 3 dots on my thumbnail and hit Spotlight for Everyone so my screen share is big enough for them to read. 

How I would LOVE a keyboard shortcut for "Spotlight for Everyone" so it can happen so much faster/easier.

*Of course, this would require a toggle on that shortcut to Remove Spotlight.

Pretty please?!?

Thank you,

Barry Friedman

I am having trouble making sure my display name does not change. Yesterday was the second time I have used Zoom on my personal laptop for an interview and both times, somehow when I enter the meeting my display name comes up as something completely offensive. This is the second job that Zoom has affected negatively in the last couple of months. 

I have changed my password multiple times and am just not sure what else to do. It will be hard to secure any type of employment if this is not permanently resolved as all of my future interviews will most likely be virtual. This has been extremely upsetting. I do  not even know where to look because on my end all I see is my name or the word "Zoom" as my name since I had to make sure it wasn't something offensive last time. I reached out to support when it happened then as well and they said to change my password and log all the way out and it would resolve itself. Well, now I know that was incorrect. 

If you have any tips or ideas that could help, please let me know.