I am taking a class that requires us to meet via zoom meeting and do some role playing situations. One of the group hosted the meeting and sent email links to the rest of us to join the meeting. We all have zoom through our university and the links were sent to our university email. I am not very well versed on zoom and assumed that because the host had information going to the cloud and transcript activated that I did not need to do that. All seemed to go well. After the meeting ended the host sent us links to our portions of the video that we could submit for our assignment. Because I did not have transcripts activated during my portion, I did not see the text until I opened the email. The names of the other members were accurate, but my name seemed to be a random name. My user profile on my university account does have my name correctly listed, but this didn't match. Did this happen because I did not do cloud recording on my end, the video itself was fine? Did I need to sign in specifically through my org, even though the host sent me an email link through my university account? What can I do?

Hi,

I'm on Pavilion laptop with Windows 11 24H2.

All of a sudden, my speakers are not working for Zoom, but they work for everything else.

When I do a speaker test, the bar is flashing as normal to show that it is making sound, but nothing comes out of the speakers.

I uninstalled and re-installed the app a few times, even removed FXSound sound enhancement, but I am still not getting any sound out. 

Mic and camera work fine.

Has anyone got any suggestions please?

TIA

I need more cloud storage than the 5gb I have - if I cancel my current subscription and upgrade to one that offers more cloud storage, will I lose the current recordings I have on my account? 

I really appreciate any advice. It seems so challenging to contact Support.

We have encountered a significant challenge in tracking the timelines within the Meeting Summary using the AI companion. Is there any possibility to get the meeting summary with timelines as this is particularly critical for us like Major Incident Management Associates. The AI companion's inability to accurately capture and present timeline data from meetings is impacting our incident management process.

I have bluetooth enabled hearing aids; to connect to my Windows 11 laptop, they use an intermediate device. The hearing aids are Signia Pure C&G 3AX with their most recent software updates.  The intermediate device is the Signia Connect Link 1.1 adapter.    Neither my iPhone nor my iPad require this clunky arrangement - both devices connect directly to the hearing devices.   I am now on my third Connect Link adapter, since I began experiencing some sort of intermittent connections in early October.  The newest devices haven't resolved the issue - i keep getting drops.    After looking at a number of items in the community knowledge base, it seems that bluetooth issues are prevalent.   Any suggestions?  More importantly, any solutions?