As a member of my library's programming team, we use Zoom for our online programs. In the last few weeks, patrons have reported issues joining some recurring Zoom meetings. These issues appear to be random and do not affect all who are invited to a meeting. 

While some problems are likely due to a patron's setup (e.g., an outdated app), there is one oddity reported. In a couple of cases, patrons have reverted to an earlier email containing the same recurring meeting link and have joined the Zoom meeting. We had one case in which a patron joined via her phone, but could not join via her computer until multiple attempts were made on her computer. 

We use Constant Contact to email links to our patrons, but I'm doubtful that CC is playing a role when many patrons can join our meetings.

Anyone else experiencing this issue? Any ideas how to solve it or anyone know if this a bug?

Thanks for your time!

Framingham Library

I facilitated a training session today.  We had a producer running the presentation deck and I had my script up for myself.  Each time the next slide would appear, my script would disappear, as if Zoom was prioritizing my view for me.  How do I solve this problem?  I need the script to remain at the top of my window at all times.

I've used my JBL External Speaker for my audio for the past two years without issues. For the past month, I can no longer do so. The speakers come up as an option. I can even see the volume increase and decrease when I touch the speaker buttons, but no Audio.I play music and movies on my laptop ... no issues.I try to use it in a Zoom Meeting,... NO AUDIO. Thoughts?

Hi, Im running Zoom app on PC Win 11 (PC Acer Aspire 5),

I can participate in meetings and sound and kameravideo works fine, but when the host is sharing a video from youtube or similar sharing, I have no or very scratchy sound.

Participants running pc with win 10 doesnt have these problems, only me running win 11

Do you have any suggestions how to solve it in an easy way

I am trying to add zoom room to an existing meeting. Trying to use:

POST https://api.zoom.us/v2/rooms/{room_id}/meetings

As stated above.

We want to replace using team-viewer with Zoom Remote Control, however we have all our PC's locked down with local user access only. So If I remote in and want to uninstall something for example, I have no way of entering the local Admin credentials (or ANY credentials for that matter) when they are asked of me.. I don't want to give the user the Admin passwords for the device for obvious reasons. 

Is there a way to enable this behavior so I CAN enter the credentials?

This works flawlessly with Teamviewer, however if we can save money on buying yearly licenses and just roll it into one platform that would be great.

Thanks

When I have completed the procedure to joing the confrence, I am told my name "is not connected: I am instructed to enter my Zoom account and find "display name" and then enter it. In all my account I couldn't find  "display my name."