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Recent Activity

Automatically Save Closed Caption Transcript

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a... Show more

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler


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Trouble with Alarm Panel dialer communicating through an AudioCodes mp1288

Hello, I am trying to connect a building alarm panel dialer to an AudioCodes 1288. No matter the settings I change the modem lines don't seem to synch up. I monitor the line connected to the legacy PBX and the communication seems the same. I know the... Show more

Hello,

 

I am trying to connect a building alarm panel dialer to an AudioCodes 1288. No matter the settings I change the modem lines don't seem to synch up. I monitor the line connected to the legacy PBX and the communication seems the same. I know there is some delay which is probably causing the issue. I see modem settings in the Audio Codes, but the recommended Fax settings from Zoom seem to be interfering with them. 

 

Has anyone had any luck when attempting this before. I have also tried with a Grandstream ATA with no luck. 

 

Thanks,

Derek


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Can I setup a line key on my poly phone that sends call into a conference line

I am working on a setup for on of our teams that fields lots of call, we are planning to use Poly e550 phones. Sometimes they need to be able to quickly escalate a call into a conference. The workflow of adding callers one by one using their extensio... Show more

I am working on a setup for on of our teams that fields lots of call, we are planning to use Poly e550 phones. Sometimes they need to be able to quickly escalate a call into a conference. The workflow of adding callers one by one using their extensions is to slow and complicated. 

 

Is there a way that we can setup BLF keys on each of their phones where they can send the caller immediately into an active conference? We would want the person transferring the call and others to have visibility that the conference is active and be able to easily join that call. 

 

Any other workflow suggestions welcomed. TIA


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AudioCodes 1248/124 working with Emergency Blue Lights and All Campus Alert

We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF... Show more

We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF correctly. Any help would be great. 


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Logging users in and out of call queues via the API

There is not currently a way to use the API to log users in and out of the call ques, if managers want to log their user in or out of a call que, I must now give them access to the administrative side of Zoom Phone, whereas if I had API access, I cou... Show more

There is not currently a way to use the API to log users in and out of the call ques, if managers want to log their user in or out of a call que, I must now give them access to the administrative side of Zoom Phone, whereas if I had API access, I could make them a light weight application for them to sign their users in and out of. 

 

Please can we add to the API to be able to log users in and out of call ques so I can give the managers this access.


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Zoom app uses the internal speaker instead of the hands-free speaker

I've just downloaded the zoom app on my smartphone which is running stock android 10, without personalization of the manufacturer. I joined 2 meetings and in both of them I encountered this issue. The audio output of the meeting is from the internal ... Show more

I've just downloaded the zoom app on my smartphone which is running stock android 10, without personalization of the manufacturer. I joined 2 meetings and in both of them I encountered this issue. The audio output of the meeting is from the internal speaker (I mean the smaller speaker on top of the phone that is being used in calls with the phone at your ear). Also, when I turn on the volume while I am in a meeting on zoom, the phone automatically picks the "call" volume, not the "media" volume. It is impossible to use the app this way because even at the highest volume the sound is too low. I feel like the sound should output from the hands-free speaker (the main speaker on the bottom of the phone) which has a lot higher volume than the internal speaker, but I haven't found any setting in the app to change the audio output. How can I solve this issue?


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Streaming zoom on Facebook live

I havé sélect Facebook streaming in setting but i dont havé thé option when i open my meeting i just found the YouTube streaming  

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Viewing Upcoming Meetings beyond 90 days

Hi Everyone,I can only view my upcoming meetings until the end of April 2025.I'd like to be able to view beyond what seems to be just 90 days. I have a schedule that is planned out through July and need to be able to look at, change and confirm detai... Show more

Hi Everyone,

I can only view my upcoming meetings until the end of April 2025.

I'd like to be able to view beyond what seems to be just 90 days. I have a schedule that is planned out through July and need to be able to look at, change and confirm details (manually approve participants) for meetings beyond the 90 days, this is very limiting.

There must be a way to set the view to a longer time range. 

Input appreciated!


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"Turn On Reactions" MacOS desktop notification

I abhor automatic gesture reactions in Zoom so I've disabled them. Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS ta... Show more

I abhor automatic gesture reactions in Zoom so I've disabled them. 

 

Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2). 

 

This is horrible. How do I make it stop? 

 

Grr, I would upload an image but this forum isn't letting me.

 

The notification reads:

 

Turn On Reactions

"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.


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Cannot open document “double_click_to_convert_01.zoom”. zoom.us cannot open a file of this type.

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”I tried to find a solution on the internet, and one looked good (ma... Show more

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”

I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC.

 


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