Hi, I am having problems with Zoom on my new laptop which I have not had in years of using it before. 

- Black/grey boxes visible on participants' screens over any box I have open (e.g. video gallery, which I need to have open!)

I have followed all the steps recommended in the FAQs (Advanced video settings, etc.) and it is still a problem.

- My internet connection keeps crashing during meetings - the internet connection is still strong on my laptop, but I get "internet unstable" messages and it crashes repeatedly. 

My new laptop is a Lenovo if that makes any difference. 

Thank you in advance for any help!

I join a meeting each month and this month I asked to share the screen.  We learn that no one is host or has access to the web portal.  The link was provided through my organization but we don't know who the original admin is.  I tried to "Claim Host" and input my 6 digit host key but it was not accepted.  If there any way I can share a presentation? 

It seems there is no way to stop spammers from just adding you to their webinar. I get added nearly every week to some spammer's zoom meeting trying to sell some product. There is no spam option on the invite or way to report them. There is only a cancel meeting option and contact organizer.  Why doesn't zoom add in a feature to report them or remove the option to just upload a list they purchased of names and emails??

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

Tyler

Hello, 

I am in a redundant cycle of being able to join a meeting. I have tried on multiple browsers, uninstalled the the desktop application, reinstalled, checked for updates, and still unable to join a meeting. I keep getting the "Join a new meeting?" pop-up. 

"You will have to leave this meeting to join the new meeting." 

Option 1: Leave and join         Option 2: Cancel

I always click "Leave and Join" option but it  sends me back to the landing page with these options

- Join a meeting - Greyed out, unable to click on it
- Sign up

- Sign in

I have signed in and it's the situation. Can someone please help out?     Bueller? Bueller?

my zoom used to save my professional audio settings, and whenever I would log in I would have to do nothing. 

for the past few months, I now have to switch the setting to on, as it defaults to off. 

I have a lot of technically challenged students who I have to talk through this process every time and they find it daunting. 

Why is this now the default setting? Is there a way of changing this. 

thanks 

Katy