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Recent Activity

Disabling cloud recording downloads

Hi Zoom,

 

Disabling cloud recording downloads at the account level will reflect all users?

 

Thanks,
Moorthy S

ZOOM Gallery / PPT presentation

Id like to keep the zoom gallery visible at all times. The gallery disappears when i share a PPT presentation. I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are usin... Show more

Id like to keep the zoom gallery visible at all times.  The gallery disappears when i share a PPT presentation.  I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are using the POLYMER super screen and I'd like the fixed gallery to be shown across the bottom of the screen. Thanks.


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Getting meeting registration and attendance records

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu ... Show more

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu on the left side of the screen that shows up either on the home or meetings page (I forget which). No such menu shows up on my screen, and the national organization IT says it's a Zoom issue. I have the latest version of Zoom. What do I do to get what is I guess an administrative menu?


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Zoom add new URL when editing meeting in Outlook

Hi I'm using Outlook and Zoom is integrated with it (meaning that Zoom meeting is added automatically when creating a new meeting).Zoom App doesn't get updated when changing or deleting meetings.when I edit a meeting (changing the time or day), Zoom ... Show more

Hi

 

I'm using Outlook and Zoom is integrated with it (meaning that Zoom meeting is added automatically when creating a new meeting).

Zoom App doesn't get updated when changing or deleting meetings.

when I edit a meeting (changing the time or day), Zoom adds a new URL making the old one irrelevant.

in the Zoom App, it appears as 2 meetings (original and new).

when I delete a meeting it still appears in the Zoom App.

 

how do I solve it?

 

 


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Zoom Whiteboard: A Collaborative Digital Canvas

Hi everyone , as promised that we will go through Zoom’s productivity tools one by one. So the first tool we will understand is ZOOM WHITEBOARD. Overview: Zoom Whiteboard is a feature-rich digital canvas that enhances collaboration during virtual mee... Show more

Hi everyone , as promised that we will go through Zoom’s productivity tools one by one.

So the first tool we will understand is ZOOM WHITEBOARD.

 

Overview: Zoom Whiteboard is a feature-rich digital canvas that enhances collaboration during virtual meetings and beyond.

 

       Key Features:

  • Real-time collaboration: Multiple users can work on the whiteboard simultaneously
  • Persistent content: Whiteboards can be saved and accessed later
  • Diverse tools: Includes pens, shapes, text, sticky notes, and more
  • Templates: Pre-designed layouts for various use cases
  • Integration: Works seamlessly within Zoom meetings and as a standalone tool

     

    Benefits:

    • Boosts engagement and creativity in virtual settings
    • Facilitates visual communication of ideas
    • Supports various learning and working styles
    • Enhances remote brainstorming and problem-solving sessions.

       

      Zoom Whiteboard transforms virtual collaboration, making it more interactive and productive for teams of all sizes.

       

      Feel free to raise any queries you have. 

      For more information, articles and resources please check our learning center and support page. 

       

      Happy Zooming. 


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Upcoming Webinar! Zoom Whiteboard for Education

Hello Zoom EDU Community,Zoom is hosting a webinar where we will deep-dive into Zoom Whiteboard and would love to have you there! No matter your experience level with Whiteboard, you will learn something new. From the basics of getting started to mor... Show more

Hello Zoom EDU Community,

Zoom is hosting a webinar where we will deep-dive into Zoom Whiteboard and would love to have you there! 

 

No matter your experience level with Whiteboard, you will learn something new. From the basics of getting started to more advanced AI-generated content, we've got you covered. 

 

Register here


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By
Community Champion | Employee

virtual background

I am a basic user, Version: 6.4.3 (52139), Mac Pro. I am trying to turn off the blue screen background, which I presume is a virtual background. I'm not even sure how I got one. Changing virtual background to None does nothing. Trying to follow instr... Show more

I am a basic user, Version: 6.4.3 (52139), Mac Pro. I am trying to turn off the blue screen background, which I presume is a virtual background. I'm not even sure how I got one. Changing virtual background to None does nothing. Trying to follow instructions to change the background have gotten me nowhere. I tried following the instruction "As an admin (logged in), navigate to zoom.us/account/setting, then Meeting -> In Meeting (Advanced)You'll find the following options for your entire org's account, including 'Require user s to always use virtual background'. Disable this and unlock the virtual background setting if this is locked." I am not "authorized" although I am the sole owner of the account.  How can I become the admin of my own account?

After signing in, following other the other instructions I found doesn't work because my interface doesn't seem to match the instructions:

To enable or disable Virtual background for all users in the account:

  1. Sign in to the Zoom web portal as an admin with permission to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.  [NO ACCOUNT SETTINGS UNDER ACCOUNT MANAGEMENT ergo no meeting tab or In Meeting (Advanced) links. I have screen shots if necessary.]
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), click the Virtual background toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
 

I just want to get off the blue screen and be able to have (formerly normal) management of whether my virtual background is on or off.


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Internal Caller ID

When a user calls another user, all we see if company name or on computer we will see the CEOs name because she has Main number in her contact information.  

Where would we go to set this up properly?  Or is this just what they have?

Not getting incoming calls or SMS

Hi, I just got the zoomphone. Assigned the number and outgoing is working good. But I am not able to get incoming calls nor SMS. And I can't send sms as well it shows that I don't have a direct number. Can someone please help me how to set it up? Tha... Show more

Hi,

 

I just got the zoomphone. Assigned the number and outgoing is working good. But I am not able to get incoming calls nor SMS. And I can't send sms as well it shows that I don't have a direct number. Can someone please help me how to set it up?

 

Thanks


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Calling 1-800 numbers on zoom?

hi, can anyone advise if I can call a 1-800 toll free number on zoom? I have Zoom workplace installed on my Mac but I can't see anywhere on the menu bar to place a call. I didn't need to call till now, but with skype being phased out, I would need to... Show more

hi, can anyone advise if I can call a 1-800 toll free number on zoom? I have Zoom workplace installed on my Mac but I can't see anywhere on the menu bar to place a call. I didn't need to call till now, but with skype being phased out, I would need to find an alternative to do so. Currently traveling in Europe and need to find a way to call different 1-800 numbers in North America. Thanks for suggestions/advice!


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