This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request 

Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually.

It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help.

Has anyone else experienced this and how did they resolve it?

I have a ticket open with Zoom but have had no response yet.

I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants.

Yesterday we hosted webinar. There were problems with receiving link to join, especially for people who we manually approved the day (they didn't receive it). What could be wrong? Notifications were set for one day and one hour before the webinar.

Later that day, two hours after we finished our webinar, Zoom send another invitation for that webinar to everyone - why would it send it again after its done?

Thank you.

Seriously Zoom's products are pretty great compared to the competition but I don't understand how they are missing the most basic functionality on something so simple. You have day, work week, week, and agenda views, but no monthly view? Would love to see this added.

Hello,

I am experiencing an issue with my recurring webinar series on Zoom. The webinar dates were automatically changed without any action on our part, and Zoom sent an email to participants informing them of a schedule change, which is incorrect and causing major confusion.

Here are the details of the issue:

• Issue: Zoom modified the dates without any manual changes from our team and sent a misleading email to participants.
• Impact: We are losing participants due to this confusion.

Could you please investigate why Zoom changed the dates automatically and provide guidance on how to prevent this from happening again?

We would appreciate a prompt resolution, as this is affecting the success of our webinar series.

Thank you in advance for your help.

When creating an invite, we used to link the add to calendar to our confirmation letter that went out. Now when we click the link to add these events to the Outlook Calendar we get this, does anyone know how to fix this issue so it goes back to link to calendar?

Upon the conclusion of a meeting, we get the AI Companion Summary (which we love), but it doesn't include the attendees or some field that we can use to link this and import it or add it to the CRM system.  

We have explored multiple ways to get the AI Summary on the Contact in FreshSales, including Zapier, which currently doesn't support this.

The only solution we see is manually attaching the AI Companion Summary to the Contact in our CRM.  

We looked at the Zoom Workflows and then using Zapier to put it on the account.  We would forward the AI Companion Summary to a designated email address, and when we forward, we would include the contact's email address in the body that should be put in our CRM.  Then Zapier would run this into the CRM.  This still requires a user to remember to do this, and at that point, they might as well manually attach it to the CRM.  

Has anyone done this successfully?  If so, how did you do it? Do you have any suggestions or ideas on other approaches?  

Thanks in advance.  

I would like to state that I am not a fan of not being able to get answers from Zoom and being directed to "Zoom Community". I feel Zoom should provide answers, not the people who use Zoom. With that being said, I would appreciate your help.
I recently scheduled multiple meetings for my board, but only ONE meeting is showing under my scheduled meetings. I do not consider these meetings "reoccurring meetings" because they are not on the reoccurring dates AND the information that I copied and put in the calendar invites do NOT match.

How can I see ALL the meetings I scheduled?

Thank you,

April

I am planning to run a zoom interactive workshop in mid april through ticket taylor . I will thinking that I will upgrade my package from zoom business pro to include an add on for a monthly webinar at the start of april . I am trying to avoid the cost of setting this up now but need the webinar link to put on advertising and the ticket Taylor platform .

Having never done a workshop/  webinar before , do you set this up as just a meeting  ? If so I can do this as I have access to via my business pro subscription or do i need to stop being tight with my money and buy it now to get the code. Hope that makes sense. 

Michelle 

Hi,

we noticed a change in Zoom's handling of emails: it no longer seems possible to customize the sender name.

Lately it is "Zoom" while for us it is important to be able to decide the name of the service we provide through Zoom.

How can we change it?

Thanks