About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?

So from the docs there used to be an option to use 3rd party surveys:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067657 (under step 6)

But since Zoom implemented their own surveys, it looks to me like you guys quietly gutted this feature. Is this feature still available? If not, maybe update your docs so there's no confusion. 

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81)

I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson.

Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on.

I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again.

Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it, share a different screen, then come back to it?

Thanks!

Hello,

I am trying to connect a building alarm panel dialer to an AudioCodes 1288. No matter the settings I change the modem lines don't seem to synch up. I monitor the line connected to the legacy PBX and the communication seems the same. I know there is some delay which is probably causing the issue. I see modem settings in the Audio Codes, but the recommended Fax settings from Zoom seem to be interfering with them. 

Has anyone had any luck when attempting this before. I have also tried with a Grandstream ATA with no luck. 

Thanks,

Derek

This last update vanished the option of selecting "advanced options" then  selecting a different external calendar.  My Zoom account is set up for Google Calendar.  But I would add this additional option, and a iCal option would be selected, so it would add a iCal entity to my Mac Calendar.

Now it vanished?  Any idea where it is or how I can get it back?

hi, can anyone advise if I can call a 1-800 toll free number on zoom? I have Zoom workplace installed on my Mac but I can't see anywhere on the menu bar to place a call. I didn't need to call till now, but with skype being phased out, I would need to find an alternative to do so. Currently traveling in Europe and need to find a way to call different 1-800 numbers in North America. Thanks for suggestions/advice!