I am trying to share a folder and a document in Zoom docs.  I have tried via the Workplace and also via Zoom web access.  

For the document sharing in Zoom docs:

I am able to share the document with some external users but not all.  The oddest thing is that I can share with one user from an external org, but not a second user from that same org.  There does not appear to be a doc sharing security setting at the document level.

e.g. name1(at) domain.name works for sharing, BUT name2(at) domain.name cannot be shared too (why would this be the case with the same external domain?)

For the folder sharing in Zoom docs:

I am unable to share with external users (e.g. name2 (at) domain.name) even though my Security setting allows for sharing with external users.

Anyone else experiencing the same thing?  Any recommendations for what my tenant admins should be looking at?  Thanks!

I have a Pro-level account and host a weekly meeting. In a few days, I will be unable to be present to start and end the meeting. I have read the online documentation about assigning a co-host but find it confusing. Is there a way for me to assign someone in the meeting the credentials to start and end the meeting, and also turn on screen sharing?

A simple question, but apparently a difficult answer is hard to find. My network of business associates often share propriotary information that they would prefer were discussed in what is usually understood as private between the invited parties. 

However, many of them have said, if they new the discussion was being cited in a written form of recording, they would be concerned with being misunderstood at times. 

I have said I will stop the recording of select conversations, but for the life of me, I cannot find an on-off switch here on Zoom. Is there such a thing and if so, how do I find it. Help>support>AI>prayer>=nothing works...

H E LLL P Please

Tom

When I schedule a Zoom meeting from my Surface Pro, I add the attendees and click save which then opens up my Outlook Email App. From there, I click send to invite my attendees, however, the attendees do not receive my email (I know this because they reach out saying they haven't seen an invite on their end).

As a temporary fix, I've been going into my Outlook Calendar and manually inviting the attendees that way (i.e. creating an Outlook event and adding in the Zoom link), but then two separate invites are sent with the same Zoom link. The attendees receive both which is obviously not what I want either.

However, when I try and schedule from the Zoom App on my Macbook, it all goes fine. I'm able to add my attendees, click save, and the invite is sent out right from my Zoom App and immediately connects with my Outlook Calendar.  I only use my Macbook occasionally from work and my Surface Pro is my main work computer so I'd really like to solve this problem for my Surface Pro. I know it's probably just a quick setting change but I'm struggling to find the answers from Google searches.

My question is: How can I get my Zoom App on my Surface Pro to replicate what is happening on my Macbook?

Thank you all and please let me know if you have any clarifying questions.

For the past few weeks, despite regular updates (we enforce the system rule that students can only join with the latest version of Zoom), some students—most likely using macOS and/or iOS—have been experiencing issues with viewing the shared content from the instructor. This issue affects those who join the meeting after the content has already started being presented or after they reconnect following a disconnection (which is essentially the same scenario).

The workaround is to reshare the presentation specifically for these students, but this is frustrating. Has anyone encountered a similar issue recently? (This problem did not occur before.) The issue affects only some students, while a large number can see the shared content correctly.

I just spent 40 minutes trying to get through the Zoom system to try and reach support staff but was unable to, Yesterday my credit card was charged by Zoom. I had suspended my account. I don't have students at the moment and I don't need zoom. How can I find out why my card was charged?