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Issue with Visibility of Shared Content After Joining the Meeting

RafiRafi
New Member
New Member

For the past few weeks, despite regular updates (we enforce the system rule that students can only join with the latest version of Zoom), some students—most likely using macOS and/or iOS—have been experiencing issues with viewing the shared content from the instructor. This issue affects those who join the meeting after the content has already started being presented or after they reconnect following a disconnection (which is essentially the same scenario).

The workaround is to reshare the presentation specifically for these students, but this is frustrating. Has anyone encountered a similar issue recently? (This problem did not occur before.) The issue affects only some students, while a large number can see the shared content correctly.

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