Hi all,

We've got a number of common area desk phones, and sometimes one gets voicemail intended for the other. The issue is we can't seem to forward these voicemails to other common area phones. 

When we listen to a voicemail and press 6 to forward it, we're prompted to enter the extension. When we enter the extension of a common area phone, we get the message "Your entry is invalid. Please try again."

This seems to happen with any common area extension, and when attempting to transfer from either a desk phone or a softphone. Voicemails are able to be transferred to Users or Call Queues with no issue.

Is this a restriction of common areas we're not aware of? I can't find any documentation on this specific issue.

Thanks!

I have an odd issue that has only happened a couple of times and is seemingly random (first time was in August last year, second time was today).

Basically, I'll be in a Zoom meeting, not sharing sound or screen, and I'll watch a video on my computer (eg. on YouTube or Twitter). Even though I'm not sharing anything from my computer, other people in the meeting will hear the video audio.

It's not through the computer mic as I have earphones in and the friends in the Zoom also said that it was definitely coming directly from the computer (not as indirect/background sound being picked up through mic). It seems intermittent as well, as the first time I watched a Twitter video today, others in the Zoom heard it, but when I played another Twitter video a few minutes later to test if they could hear it, they said they couldn't hear anything.

Does anyone have any idea what is causing this? Operating system is Windows 10 if that makes a difference.

I am reaching out because we have noticed that a banner image of the registration appears automatically in the confirmation email, however on Desktop it looks wrong. I was unable to locate any options to remove or modify it within the Zoom Webinar Email Settings or Branding settings.

Could you please assist us in:

• Confirming where this banner is being added from (default Zoom settings or branding)?
• Providing instructions on how to remove or edit it from our confirmation emails?

I have an issue with a dual monitor setup, where when I share the entire desktop the zoom window jumps and takes over the other monitor, going on top of all the media controls we use, even with the zoom setting to share zoom windows selected.

Here is a rough breakdown of the setup we're using to give a better context:

Monitor 1, which is for the operator/ producer:
Zoom Meeting Window to view all participants
VLC Playlist Controls

Monitor 2, which is at the front of the room has:
Zoom, for showing remote participants as and when needed
VLC Media Window

As the screen share isn't needed the whole time, it is only needed when sharing media through VLC we can't leave the screen share running constantly.

Any suggestions would be greatly appreciated.

I saw that Zoom recently revised the page for creating new meetings - page has always had a nice look & feel, but recent (unneeded, I'd guess) changes, at least 1 which seems like it was make "just because we could" have made my meeting setups a bit harder.

I setup regular meetings for 12-step groups, and until recently, it's been a breeze.  The meeting title, like almost all text boxes on web pages, "remembers" the last few entries, I select one that's close and just change the date - good to go!  Then, I'd just scroll down and select "allow participants to join anytime", since sometimes members would sign on before the host.

NOW - The text box for meeting title no longer remembers latest entries (my guess is they either made their own control , which doesn't support history, or they deliberately disabled history... why???).  Now I have to keep a .txt file with the subjects so I can copy n' paste/edit, rather than re-type it every time (it's important that the title follow a consistent style)

THEN - scroll down to the bottom, and .... the "allow participants...." option is GONE!  ... wait - there's a "show" / "hide" option - now I have to click that to see what I've always seen before.  Now, this is actually a good option to have - when you need it - generally if the options are long and it make the rest of the page harder to get to since you have to scroll past it - NEITHER of which applies here - there's only FOUR options, and they're at the BOTTOM of the page - why do we need to hide them???  One extra click seems petty, but I work on public facing websites, and this is website 101 rules being ignored, and the MOST common complaint I get from users of my websites is, "now I HAVE to make this extra click to do what I wanted to do" - remember - what the designer/programmer/managers all feel is INVALID if the users find the results to detract from the UX (user experience).

I looks like times I've seen web programmers "improving" a site based on their own ideas ("hey look, I could put a 'hide/show' option here!" - [whether it needs it or not]l), rather than the feedback from the community.

Obviously, I could be wrong about all of this, however I'd like to see the comments calling for removing text box history and imposing a 'hide/show' option for 4 options at the bottom of the screen - ???

Hi all, looking for some assistance here. I'm on 6.1.10 (38818) for Mac OS Sonoma 14.6.1 (23G93).

Whenever I enter a meeting there's a banner in my system menu that says "Turn on Reactions". The X to close the banner does not work.

I've updated to the latest version, uninstalled and reinstalled from a fresh download, and disabled zoom notifications in my system menu. Can anyone help me out?

https://www.loom.com/i/6d8b83c3f50149aa9bc8f6d450cf4f9a