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Latest Posts Trending Posts Solved Unanswered
How do I stop meetings from ending if I leave as the host
I am the host of a meeting, if I leave the meeting the meeting ends. I know I can move the host to someone else, but is there a setting which allows me to stop this from happening so if a host leaves on any meeting it doesn't end? I don't want to have to change host averytime?
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Resolved! Toll free number usage and charges
When I signed up for a Zoom Phone plan with unlimited calls, I assumed there would be no concerns about minute usage. Additionally, when I subscribed to the $5 per month toll-free number linked to my Zoom Phone, there was no indication that the toll-free number had a minute usage limit. I only became aware of this when I received a separate email stating that 95% of the allotted minutes had been used. However, I was never informed of how many minutes were included or what this 95% usage was based on. Without prior notice, my credit card was automatically charged. Now, when I try to check my toll-free usage summary by asking the Zoom bot for help, it instructs me to "locate the toll-free licenses section to view the available toll-free minutes." However, I cannot find this section, nor does the bot provide clear directions on where to check my usage. Can someone please assist me? I feel like I’m being charged for something without any clear breakdown of what I’m paying for.
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Resolved! Substitute for Meta Portal
I used to use the Facebook / Meta Portal as a Zoom device - it sat on top of the TV, had integrated software, camera and microphone and was great for zoom classes etc. when connected to the TV with an HDMI cable. Thanks
As it no longer supports Zoom (the icon disappeared 31 Jan 2025) can anyone suggest a convenient alternative to avoid having to go back to a PC next to the computer which seems so 'last year'
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Audio setting tab cannot open
Hello guys, so i cannot open my audio setting tab. Everytime i open the audio setting tab, it just make my setting windows closed. And i cannot join zoom meeting anymore. Do u guys have any solution for that?
Resolved! Shared Receptionist
I have a bit of a weird situation. My companies receptionist is retiring. We will have three different people rotating and answering phones. Trying to think of the best way to handle it. Our main line goes to an Auto Receptionist that directs phone calls during business hours to the receptionist that is retiring. If our receptionist doesn't answer, it goes to three members of our support team in round robin. Now that the three support members will be sitting at the reception desk, we want the one currently at the desk to answer first, and then it overflow to the other two. My main question is what is a good way to allow whoever is at the front to be the main person without me changing the call routing every time it changes? My solution for now will be to have support log out of their account and into the receptionist account whenever they sit at the reception desk. Thanks in advance for any advice!
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[BUG] Zoom crashes if the microphone frequency is high
Tested version: 6.3.5 (54827) Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly. Mic configuration: 1 channel, 24 bits, 192000 Hz To reproduce: - Change the microphone settings to 1 channel, 24 bits, 192000 Hz in the windows sound config - Try to either make a call or open the settings in the audio session - The call / settings window will instantly crash Workaround - Set the microphone to use a lower frequency (like 96000 Hz or lower)
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Best way to utilize Zoom Room licenses when scheduling/starting meetings
My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions within Zoom to each of the Zoom Room "users", and selecting the name of the room from the "Schedule for" dropdown in the settings of the plug-in to create the meeting, then adding the Resource Room to the attendees or location so that the meeting shows up on the calendar for that room. This is currently the only way we have found to consistently get the "Start" option on the meeting room's controllers rather than "Join", so the meeting utilizes the Zoom Room license for the meeting rather than the account used to schedule the meeting's license. This allows us to avoid concurrent meetings on the same license. Is there a better way to set this up so that meetings held "in the Zoom Room" always use the Zoom Room's license, regardless of if it's delegated or not?
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Delay option for sending invites to participants?
Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried in their inbox. Is this possible within Zoom or do I have to copy the invite to an external email provider such as gmail or outlook to achieve this? Thank you
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