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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

upgraded phone plan from pay-as-you-go to unlimited.

moneygal
Newcomer
Newcomer

‎2024-05-07 10:25 AM

when I go User Management to link User to new license, the unlimited license does not appear.   I am being billed for it though and also billed for pay-as-you-go whenever I make calls.  Where is the unlimited license under Users ?

Shameful tech support. I called billing and they said they saw this before and suggested I call tech support.  When I called, a recording stated that my plan does not include live support.  Shameful.  I may need to cancel this dreadful phone system due to poor support.

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moneygal
Newcomer
Newcomer
In response to HUSSAIN12

‎2024-05-07 11:26 AM

wha ? this reply does not apply to my dilemma with Zoom when I try to link my new license to my existing User.

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