About pinal-exicure

pinal-exicure · 2024-05-07 08:01 AM

How do we get refund from Zoom for being overbilled? We just renewed our contract for an annual term starting on May 1, 2024. The new contract removed a lot of services that we don't need. The first invoice under the supposed new contract still charg...

pinal-exicure · 2024-06-04 07:59 AM

That's good to hear. I was able to get partial resolution. Zoom gave us a prorated refund for the services we didn't order, i.e. about $3 less than complete refund for 1 day of "use". Our June invoice was also for just the services we ordered, which ...

pinal-exicure · 2024-05-20 09:11 AM

It is quite aweful and I am still learning new depths to which Zoom's customer service reps will go to deny customer's legitimate grievances. I have only been trying to rectify the errors in my account renewal for about three weeks now. Most recently...

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