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Zoom transferred my account owner to an unknown third party, seems fraudulent!!

I tried to log onto my zoom account, it says no account associated with my email. I am the organization account owner. I logged in as another admin and it appears zoom transferred my account owner email to an unknown gmail account. It seems fraudulen...

Resolved! Zoom Sub-accounts

Hi! I have a few questions regarding sub-accounts. 1. Benefits: are there more benefits to sub-accounts than admin of sub-account has admin rights Assign and re-assign available Zoom licenses Customize branding Create a Vanity URL 2. What admin right...

Email notification of accepted ZOOM invite

We are using a 3rd party online scheduling tool for our clients to book appointments with us. When someone selects video conferencing for the appointment type, the tool automatically populates our Zoom link. Great! However, the client then gets a mee...

I purchased a license but I'm still a basic user and I can't assign licence

I purchased a license, but my user seems to be still a basic user. When I try to assign the licence, the page shows me:"You still have licenses available for users. Assign license to users or manage their license count."But also: "You have exceeded t...

can't assign license

I purchased one license for Zoom One Pro, but now I can't assign the license for user account. When I assign a license to my account, it always pop-up window says "You have exceeded the limit of license assignment for your account. Buy more licenses ...

WORST TECH SUPPORT I HAVE EVER ENCOUNTERED

2 Weeks ago a chat agent FORCED me to upgrade my accounts to Zoom Business costing my company over $2000 more than our current plan so I could be allowed to add a 20th user to our Zoom Pro. She said not to worry about the inaccurate amount displayed ...

Delete recordings after cancelling subscription

Hi, I downgraded my subscription to a free account last month, because I no longer need it. I understood that any cloud recordings would be deleted - which is fine. But they haven’t been deleted and now Im getting daily spam about my account having u...

Resolved! Switching between multiple professional accounts'

Hello, I have 3 different professional accounts from 2 different organizations and I get very frustrated as my Zoom client won't save my credentials (emails and passwords). I use strong passwords that are too difficult and long to type. That's really...

Resolved! Account discrepancy - basic vs. pro

Thanks in advance for the help! My account billing shows my account is Pro, but my account will only let me set up meetings as if it is a basic account. I can't get through on the phone because they say my account isn't eligible for phone support, bu...

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On my account a user has a pending license we would like to make it active. How do we do that?

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Zoom transferred my account owner to an unknown third party, seems fraudulent!!

Resolved! Zoom Sub-accounts

Email notification of accepted ZOOM invite

I purchased a license but I'm still a basic user and I can't assign licence

can't assign license

WORST TECH SUPPORT I HAVE EVER ENCOUNTERED

Delete recordings after cancelling subscription

Resolved! Switching between multiple professional accounts'

Resolved! Account discrepancy - basic vs. pro

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Zoom transferred my account owner to an unknown third party, seems fraudulent!!

Resolved! Zoom Sub-accounts

Email notification of accepted ZOOM invite

I purchased a license but I'm still a basic user and I can't assign licence

can't assign license

WORST TECH SUPPORT I HAVE EVER ENCOUNTERED

Delete recordings after cancelling subscription

Resolved! Switching between multiple professional accounts'

Resolved! Account discrepancy - basic vs. pro

License