Delete recordings after cancelling subscription

[cambolina]

Hi, 

I downgraded my subscription to a free account last month, because I no longer need it. I understood that any cloud recordings would be deleted - which is fine. But they haven’t been deleted and now Im getting daily spam about my account having used 80% of its storage.

I've tried to delete them but I can’t because I’ve downgraded. I’ve tried to contact support but there isn’t any. The irony is that I wasn’t sure that I wanted to close my paid subscription and now I’m really glad I did, because customer service is fundamental, no matter who the customer is.

I’ll wait a week and then terminate my account if there’s no support here. 

Thanks

cam