cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Delete recordings after cancelling subscription

cambolina
Newcomer
Newcomer

‎2024-04-01 11:53 PM

Hi, 

I downgraded my subscription to a free account last month, because I no longer need it. I understood that any cloud recordings would be deleted - which is fine. But they haven’t been deleted and now Im getting daily spam about my account having used 80% of its storage.

 

I've tried to delete them but I can’t because I’ve downgraded. I’ve tried to contact support but there isn’t any. The irony is that I wasn’t sure that I wanted to close my paid subscription and now I’m really glad I did, because customer service is fundamental, no matter who the customer is.

 

I’ll wait a week and then terminate my account if there’s no support here. 

Thanks

cam

0 Likes
0 REPLIES 0