can't assign license

[zoom112]

I purchased one license for Zoom One Pro, but now I can't assign the license for user account. When I assign a license to my account, it always pop-up window says "You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit." Please help thank you.

[Anna9680]

I'm having the same issue.  How did this get resolved?

[MGSR]

Hello @Anna9680,

Welcome to the Zoom Community! We're glad to have you here.

You can check out @Frank_TB's solution in this threadProblem with license assignment.

Should you have further concerns, you may respond to the thread.