Zoom Whiteboard
cancel
Showing results for 
Search instead for 
Did you mean: 
10DLC Campaign Update

Starting February 1, 2025, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Learn more

What is Zoom Whiteboard?

Zoom Whiteboard is an all-in-one virtual workspace tool for hybrid and remote teams that creates a place to share ideas before, during, and after a Zoom Meeting. Explore the Zoom Community's Recent Activity below to join the whiteboard conversation and connect with other members. If you are still looking for support, browse our Zoom Whiteboard support articles or start a new discussion below!

Recent Activity

Existing Whiteboard Not Loading for Participants

Hi there, I run recurring meetings twice a week with the same participants in each. We use the same existing whiteboard for each of the meetings. I sometimes send participants into breakout rooms for certain exercises to be completed by opening the e... Show more

Hi there,

 

I run recurring meetings twice a week with the same participants in each. We use the same existing whiteboard for each of the meetings. I sometimes send participants into breakout rooms for certain exercises to be completed by opening the existing whiteboard for that particular meeting, going to a page in the whiteboard with instructions, and completing the exercise.

 

However, participants in one of my meetings are unable to even open the existing whiteboard that is attached to their meeting. They are not seeing the existing whiteboard available to open. They are able to open a new whiteboard, but that doesn't help. I've checked to make sure that I have invited those participants by their emails associated with their zoom accounts. But they're still unable to see the existing whiteboard I'm referencing for them to open. One of my participants says he just sees a white screen pop up when he goes to open an existing whiteboard.

 

My other meeting with separate meeting participants have been able to open their existing whiteboard just fine though.

 

Any help would be appreciated.

 

Best,

Sadecia


Show less

added rows and columns to tables not saved

there are a bug with zoom tables. start a new board, add a table, close the board, open the board again, adding rows or columns to the existing table, close the board again, open the board -> new rows or columns are lost. only my problem?  how can I... Show more

there are a bug with zoom tables. start a new board, add a table, close the board, open the board again, adding rows or columns to the existing table, close the board again, open the board -> new rows or columns are lost. only my problem? 🙂 how can I solve it?


Show less

Zoom Whiteboard Permissions would not take effect

I've used the Zoom whiteboard with clients before and they had easy access to the all the tools just by showing up in my zoom room. Today, I had two clients whose cursors I could see on the whiteboard, but the toolbar was invisible to them and I had ... Show more

I've used the Zoom whiteboard with clients before and they had easy access to the all the tools just by showing up in my zoom room.

 

Today, I had two clients whose cursors I could see on the whiteboard, but the toolbar was invisible to them and I had given them Collaborator rights. They kept getting the error message "host needs to allow or enable..." and I kept getting an error statement about allowing people outside my organization. The parts that I needed to click were greyed out and it seemed I had no working options to give my clients access to the whiteboard. 

 

 


Show less

reply-icon Latest Reply - 

can't share whiteboard and sound at the same time

I've recently installed the new version and during my first class I had this surprise: I can't share the sound with any other screen, except the sound it self. I tried to she the sound and the whiteboard, but when I tried to check the sound box, It w... Show more

I've recently installed the new version and during my first class I had this surprise: I can't share the sound with any other screen, except the sound it self. I tried to she the sound and the whiteboard, but when I tried to check the sound box, It was gray and I wasn't able to share the sound. How can i solve this problem? I've already installed and uninstalled many times, nothing has worked. Please, i need help.


Show less

Resolved! Switch on Share sound and optimize video when using the new whiteboard

When starting screen sharing, only the new whiteboard comes up (classic does not appear despite settings as described in the support) and "Switch on Share sound" and "optimize video"are grayed out and cannot be turned on.Compared to classic whiteboar... Show more

When starting screen sharing, only the new whiteboard comes up (classic does not appear despite settings as described in the support) and "Switch on Share sound" and "optimize video"are grayed out and cannot be turned on.

Compared to classic whiteboard where audio and video were possible this is a major drawback.!Any help?

 


Show less

reply-icon Latest Reply - 

Whiteboard deletes lines of text

I am using Zoom to tutor and we are writing collaboratively. Sometimes when neither of us has hit a delete key some of the text disappears. Today apparently the student hit the home button by mistake and three paragraphs we had written together was g... Show more

I am using Zoom to tutor and we are writing collaboratively. Sometimes when neither of us has hit a delete key some of the text disappears. Today apparently the student hit the home button by mistake and three paragraphs we had written together was gone. Is there a setting I can use to keep the work there as I want to share it with the parents after class?

 


Show less

White Board

My white board isn't properly responding to my drawing tool since Zooom updated itself. please assist me with potential solutions.

reply-icon Latest Reply - 

Enable multi-player games

I use Zoom to connect with long distant grandchildren. We also like to play games using the game room concept of several sites such as, https://buddyboardgames.com/ and https://playingcards.io/ . We play these games in a separate window while in our ... Show more

I use Zoom to connect with long distant grandchildren.  We also like to play games using the game room concept of several sites such as,  https://buddyboardgames.com/ and https://playingcards.io/ .  We play these games in a separate window while in our Zoom session.  I believe the structure is similar to Kooht, which Zoom has recently added as an extension but I have not personally tried it. 

 

I use the whiteboard to do joint drawing with one my grandsons.  We can also play games like  Tic Tac Toe and hangman.  Incorporating some of the game rooms we currently use in separate windows into Zoom would make it even better.  While Zoom is focused on supporting organizations, it is also great for staying connected with grandkids and other long distant friends and  family members.   


Show less

reply-icon Latest Reply - 

Zooming in on touchscreen "unlocks" a locked PDF

HelloI have a pbolem with using a touchscreen monitor. I have a locked pdf in my whiteboard. If I zoom in with my fingers (the pdf is under my fingers), as soon as i let it go, the pdf becomes "unlocked" - I can move it and change the size.When I tap... Show more

Hello

I have a pbolem with using a touchscreen monitor.

 

I have a locked pdf in my whiteboard.

 

If I zoom in with my fingers (the pdf is under my fingers), as soon as i let it go, the pdf becomes "unlocked"  - I can move it and change the size.

When I tap outside of it, it locks again.

Of course it shows that it is locked the whole time.

Very frustrating

Thanks for any help


Show less

reply-icon Latest Reply - 

Resolved! Account Settings Locked and No Support Available!!

Long story short, sharing interactive whiteboards with 'external' users has been disabled on my account. This is causing major issues today, as I teach remotely and needed to add students email addresses so that they could collaborate on the board. I... Show more

Long story short, sharing interactive whiteboards with 'external' users has been disabled on my account. This is causing major issues today, as I teach remotely and needed to add students email addresses so that they could collaborate on the board. It's been impossible. The message I receive when I've tried to share the Whiteboard reads 'A server error occurred. Try again later or if error persists, Contact us for help.' When I investigated this further, the account settings state that the admin has locked / disabled collaboration with external users and when I check up on the roles on my account, I am listed as an owner, with no admin having been added. Technically it seems that as the owner I should have admin permissions, but these are greyed out when I go into settings, meaning I am powerless over changing any sharing permissions.

 

I'm at a loss at what to do. Please do advise me if you can!!

 


Show less

reply-icon Latest Reply -