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White screen instead of whiteboard interface

MrWoon
Newcomer
Newcomer

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EN
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Hello! I have Manjaro Linux 23, kernel 6.6.19-1-MANJARO. I downloaded Zoom for arch linux. When someone launches Whiteboard in a conference, a simple white screen is shown instead. Controls do not appear. I couldn’t find an answer on the Internet, so I decided to write here.
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RU
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Здравствуйте! У меня Manjaro Linux 23, ядро 6.6.19-1-MANJARO. Я скачал Zoom для arch linux. Когда в конференции кто-то запускает Whiteboard, вместо него показывается просто белый экран. Элементов управление не появляется. В интернете ответа не нашёл, решил написать сюда. Буду рад за помощь!

2 REPLIES 2

PG_TW
Newcomer
Newcomer

I have the same issue, Linux Mint 21.3 Cinnamon.
Zoom chatbot no help with this.

Did you solve the problem?

AlisonOwO
Zoom Employee
Zoom Employee

@MrWoon @PG_TW 

We have checked the issue on MANJARO that works fine. It could potentially be related to a webview crash or a network proxy issue...  Could you tell about the client version you are using? we will track this