Zoom Whiteboard
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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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What is Zoom Whiteboard?

Zoom Whiteboard is an all-in-one virtual workspace tool for hybrid and remote teams that creates a place to share ideas before, during, and after a Zoom Meeting. Explore the Zoom Community's Recent Activity below to join the whiteboard conversation and connect with other members. If you are still looking for support, browse our Zoom Whiteboard support articles or start a new discussion below!

Recent Activity

Main meeting whiteboard is blank after returning participants from a breakout session

I have a whiteboard in use throughout a meeting. During a meeting, some participants might from time to time be placed into a breakout room (there's no need for them to use/access a whiteboard during these breakout sessions). It seems that, if a brea... Show more

I have a whiteboard in use throughout a meeting. During a meeting, some participants might from time to time be placed into a breakout room (there's no need for them to use/access a whiteboard during these breakout sessions).

 

It seems that, if a breakout session occurs during a meeting, that the main whiteboard for that meeting is blanked out once participants return from their breakout sessions - so the whiteboard content from before the breakout sessions is lost.  Is there a way to prevent this happening? ie for a whiteboard to persist throughout the duration of a meeting regardless of breakout sessions?


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Whiteboard background turns black

Hi, I am on Mac High Sierra 10.13.6 - When I open the whiteboard the first time, the background is white. I type something and stop sharing. When I reopen the whiteboard, the background is black. I have reinstalled Zoom and don't have this issue on m... Show more

Hi, I am on Mac High Sierra 10.13.6 - When I open the whiteboard the first time, the background is white. I type something and stop sharing. When I reopen the whiteboard, the background is black. I have reinstalled Zoom and don't have this issue on my other mac running El Capitan. Thank you... anyone!


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Whiteboard turning black and the annotation disappears

 Recently I have been having issues when sharing whiteboard. It works fine as long as I don't switch between different screens (such as browser window, pdf file etc) Once I switch, the whiteboard turns black and anything that is annotated disappears.... Show more

Screen Shot 2022-04-23 at 12.29.38.png

Recently I have been having issues when sharing whiteboard. It works fine as long as I don't switch between different screens (such as browser window, pdf file etc) Once I switch, the whiteboard turns black and anything that is annotated disappears. Any suggestions?


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New Whiteboard won't work for me. Anyone else having this issue?

I get the following message when I try to use it You are not entitled to meeting service. Please contact the administrator. The problem is I am the owner of the account so there isn't an administrator. I can't find any option to fix it and I was wond... Show more

I get the following message when I try to use it

 

You are not entitled to meeting service. Please contact the administrator.

 

The problem is I am the owner of the account so there isn't an administrator.  I can't find any option to fix it and I was wondering if anyone else is having this issue?


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White boatd

Hello,

I'm a math teacher and I want to use the whitr'board.

How can I check-it-out, here/now?

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Zoom Crashing when sharing screen or whiteboard

Suddenly, I am having trouble with my meetings crashing and kicking me out when I try to share the whiteboard or computer screen. It seems to happen more in the morning meetings than later in the day. The chat bot says to update Windows, but I don't ... Show more

Suddenly, I am having trouble with my meetings crashing and kicking me out when I try to share the whiteboard or computer screen. It seems to happen more in the morning meetings than later in the day. The chat bot says to update Windows, but I don't want to update to Windows 11. I tried deleting Zoom Client and reinstalling it, but it is still happening. Does anyone have advice for me? 


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Only a portion of shared Whiteboard is visible to meeting

When sharing a Whiteboard, only the upper left quadrant (about 25% of what I can see) is visible to other users. I cannot find any controls for magnification levels to set what portion of the board is being shown. How do I enable everyone in my meeti... Show more

When sharing a Whiteboard, only the upper left quadrant (about 25% of what I can see) is visible to other users. I cannot find any controls for magnification levels to set what portion of the board is being shown. How do I enable everyone in my meeting to see the full Whiteboard?


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text saved after typing on whiteboard

I have been using zoom for 2 years. I save text I type onto the whiteboard for a class I teach. I am unable to go back and find that which I have saved. Where is it located? Nothing on the zoom site is helpful. No You Tube videos have the answer eith... Show more

I have been using zoom for 2 years. I save text I type onto the whiteboard for a class I teach. I am unable to go back and find that which I have saved. Where is it located? Nothing on the zoom site is helpful. No You Tube videos have the answer either. I need to retrieve this information but can't figure out how to do it.


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white board

When I select whiteboard to screenshare it comes up already paused an will not unpause?  What fixes this?

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Feature Request: More Colors for Annotating and Choice of a Background Color

I use Zoom to teach online. I love the annotation capability, but there really aren't that many colors that work well. They are just hard on the eyes, or hard to see. Could you put some effort into refining the color options, OR allow us to add custo... Show more

I use Zoom to teach online. I love the annotation capability, but there really aren't that many colors that work well. They are just hard on the eyes, or hard to see. Could you put some effort into refining the color options, OR allow us to add custom colors?

 

Also, I love sharing a "Whiteboard," but it sure would be nice to be able to pick the color of the whiteboard, because white isn't really my preference, and there isn't enough contrast available (other than glaring red).

 

Thanks!


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