Whiteboard turning black and the annotation disappears

[VasukiR]

 

Recently I have been having issues when sharing whiteboard. It works fine as long as I don't switch between different screens (such as browser window, pdf file etc) Once I switch, the whiteboard turns black and anything that is annotated disappears. Any suggestions?

[AlexMa581]

Hi @VasukiR ,

This is fixed now. If you’re still encountering issues, let me know, and I’d be happy to help further!