Hi, I'm getting the following error when trying to connect to the host's whiteboard:

Time out when requesting "RefreshTokenResponse" (-2000-1-42100) (s-code-17d22a95ab-1729180476928)

I already reinstalled Zoom and deleted the cache. What can I do?

I have had my discussion apparently "solved" which is why I am starting a new one, it wasn't solved at all

I know how to share a URL link to external users in a zoom meeting, however to use it (in their breakout rooms) they are still being asked to login to their zoom account. ~see attached image.

I deliver training on Zoom to healthcare professionals who often use a work computer and can not login to zoom and have to do everything through their browser. 

HOW can a non zoom account holder in a meeting edit the whiteboard with the link????

thanks

Liv 

I'm having trouble setting up the whiteboard such that my 11 yr old students can access and edit the whiteboard outside of our Zoom class time.  

I have selected anything in settings that looks like it would allow me to do this.  But, in the whiteboard sharing default section of the settings, it won't let me select "anyone" can access.  It says "your admin has disables this setting" but I am the admin and I don't see another place where I can enable it.

I have tried sharing the link to the whiteboard in my Google Classroom.

Does the student need to have a Zoom account in order to access the whiteboard outside of class?  Do they need to use the same email address to sign into their Zoom account that they use when they click into our Zoom class?

Thanks so much!

I have multiple whiteboards that I've created. There are now a number of them that say View Only and I cannot make any edits to them, even though I created them. I have searched and cannot find any way to fix this. I need to be able to access and edit these whiteboards. I use them with clients. I have some that still allow me to edit. I don't know why some do and some don't. Thank you.

Mac Air M2 Sonoma 14.5

Zoom version 6.1.1

Can I buy the whiteboard plan for $2.49 a month while I am on the basic free tier plan so that I can only use the whiteboard feature and create more than 3 boards?

While I was trying to buy, it was asking me for number of licenses. What does number of licenses mean?

My expectation is that if I buy a license, then I should be able to free create how many ever boards I want, share them with other individuals and they should be able to edit those boards. Is that possible under the $2.49 whiteboard plan?