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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Severe Performance Issues with Recent Zoom Update for Educational Use

mochuelin
Newcomer
Newcomer

I use Zoom only for educational purposes, and since the recent update, everything has been a disaster. My students see my whiteboard with a significant delay, making it very difficult for them to follow my explanations because they do not see what I write in real-time on my whiteboard, which appears when I share my screen. They can see graphs with Cartesian axes and other tools that my native whiteboard has. Additionally, I can pause the sharing, and they can perform the operations, then, when I resume the shared screen, they check if they have done it correctly. However, with the native whiteboard, this is not possible. I am suffering a lot with this new update when everything used to work well before. Furthermore, I have students with not very good connections, and since the update, everything has slowed down for them. Webex is a cheaper alternative that does what I need and is exactly what Zoom did just before its absurd update. I don't understand why something that was working well is now performing so poorly. The AI integration is useless to me, and I believe it should be an optional choice, not forced with new loaded and useless versions.

1 REPLY 1

Penguin2
Explorer
Explorer

I agree entirely with your post.  I have found 

a difficulty with classic whiteboard (I finally managed to get it back!) where Zoom is limiting you to 3 whiteboards?  Also when typing on the whiteboard it just stops as if you’ve hit enter halfway through typing?
 
I find the support from Zoom absolutely shocking!  I’m not going to continue with them
 
Thanks