I use the Classic Whiteboard on an iPad Air. After updating this week to version 6.2.3 my Apple Pencil doesn't write smoothly on the screen. In contrast, the stylus works properly in other apps. It even works properly in the newer Whitboard, but I can't use that option because I can't see the other participant. Has anyone else experienced this Apple Pencil problem?

Hi,

Recently, the classic whiteboard (which I definitely prefer over the new one!!!) keeps minimizing as soon as I click any button on the tasklist.

I believe it must be a software issue as this is a new problem which I haven't had in all those years.

As Zoom cannot be contacted directly (which I believe is really bad manners as we are all paying for their service), I am asking you guys if you have any suggestions of what is wrong.

Thanks in advance!

I'm attending classes which use the Whiteboard function, all is usually well, although from time to time whiteboard just cant open. my connection is a-okay, zoom is updated, permissions are all there. It comes back with the error: "Failed to load page ErrorCode:-2000 ErrorMessage:Time out when requesting "RefreshTokenResponse" s-code-130868c94a-1697473300297". Not sure what to do, it's getting really annoying 😞

We are having trouble finding the option to upload images, pdfs, etc. on the Zoom whiteboard. This goes for all organizational and external users. On the backend we have enabled uploading capabilities for all users, but the option is not available in the whiteboard while using it. What can we do?

I sign in on my PC as the host and on my iPad as a participant. In the past, when I wanted to share a whiteboard, I would allow my iPad to host. Then, I was able to instruct Zoom to disable annotators. Now, I am unable to do so with the new Zoom version. Please help.