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Whiteboard not loading on iPad - render error

Flowerscat
Explorer
Explorer

‎2024-06-11 06:20 AM

Hi 

 

Ever since updating my Zoom and iPad yesterday I am unable to open a Zoom whiteboard on my iPad. I keep getting "unexpected lazy component render error occurred" - is anyone else having the same problem? I'm on iPadOS17.5.1.

 

Thanks!

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MarleeZhang
Zoom Employee
Zoom Employee

‎2024-06-26 11:41 AM

@Flowerscat Thank you for reporting the issue. Could you please share your Zoom client version and, if possible, a screenshot of the error you encountered? Your help is much appreciated!

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