I am a subscriber to Zoom, but unable to use for my last two meetings, would not allow me to have audio, had to use a browser.  When I go to zoom, I only get the message "You need to upgrade to 5.10.3 or higher.  Contact your IT department. I do not have an IT department and when I try to upgrade, I cannot because I do not have access to my profile in order to upgrade.  I never get messages from zoom to make me aware of any new upgrades.

When I tried to uninstall Zoom and install, I cannot do that either as I get a message telling me that "You cannot uninstall because you are on a network source that is unavailable."  I have no idea what that means. I need help solving the problem.  I tried the Zoom Chat room but it did not work.  Did not even come close to understanding my problem.

Can someone out there help?

I was made co-host to record a meeting -- my first time doing this. The host ended the meeting while I was trying to end and save the meeting. Is it gone forever or am I somehow able to find the recording?? This was an important zoom I needed to re-view and refer to often. 

I seem to notice that every client of mine (who are mostly children as I am a teacher) is having the same issue. Their screens glitch and the video gets disrupted while in session.  I am worried that there is a bug in zoom that is effecting the screens of all my clients. Please help!

Hello,

I have recently experienced the inability to join two meetings that I was invited to attend.  Using the Zoom log in provided by the host (reoccurring) did not get me in.  Has anyone experienced this  and can give me advice so that I will not have this problem in the future?   Thanks