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glitch in installing the updated version of Zoom

Cathey
Newcomer
Newcomer

I'm having a glitch in installing the updated version of Zoom.  It goes for 30 minutes without completing the installation and finishing at summary.

 

 

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Zoom desktop client (app) needs to be uninstalled, then reinstalled from the Download Center if it cannot be updated. Uninstall the Zoom app using the uninstall tool if the upgrade wasn't successful, and then reinstall it using the uninstall tool.