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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Help me

I can't add contacts to the channel. He always writes to me on hold. Others can't connect to my channel.
It always says that the channel is not visible.

I can't create a chat group 

 

I can't create a chat group, people added to the group need to be confirmed, but they don't receive any notifications

starting one on one chat

I am trying to set up a one on one meeting, but I don't see an option for a new chat. Do y'all have any advice?

HOW TO RETRIEVE CHAT DISCUSSION

Is there a way to retrieve a chat after I have left the meeting and the meeting has been closed? 

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Team Chat audit of file transfers

I am looking if there is a log of files sent during team chats. Including, channel, group and 1-1.If I know "joe-user" sent/received a file, I can dig and find it under User Activity Reports, Chat History, then search on all of Joe-user chats and rev... Show more

I am looking if there is a log of files sent during team chats. Including, channel, group and 1-1.

If I know "joe-user" sent/received a file, I can dig and find it under User Activity Reports, Chat History, then search on all of Joe-user chats and review each one.

I am looking for a way that file transfer is a flag or trigger in a chat report.

 

Thanks


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API to send message

Hello! I'm trying to figure out a way to send alerts to a channel via API. I was able to authenticate to the API using credentials from a Server-Server OAuth app however I'm now reading that only user accounts can send messages (using /im/me/chat/mes... Show more

Hello! I'm trying to figure out a way to send alerts to a channel via API. I was able to authenticate to the API using credentials from a Server-Server OAuth app however I'm now reading that only user accounts can send messages (using /im/me/chat/messages/Send IM messages ) and I can't grant this app access to send messages. Is there any other way to automate sending messages to a channel or person? I've read some about chatbots but I'm also not trying to sign up for a bunch of third party stuff and worry about confidentiality. 

 

Thanks!


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Resolved! Cannot send .exe file

Whenever i try to send a .exe file in zoom chat  it shows a error your account admin has placed restriction on sending certain file types

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Resolved! Hide "Get Started" notifications

Can we hide the "Get Started" sections? It makes us complete them for the notification to go away

 

For example, I can't even complete the "Join a Channel" one because my org doesn't have channels

Screenshot 2023-09-21 at 10.35.46 AM.png

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Access restricted 200 when trying to access chat history tab

Hello someone help us.

Theres an error when tr

anonymous2024_0-1695238938096.png

 

Resolved! Team Chat Archive Deleted Comments

We are looking at implementing Zoom Team Chat. With our current IM solution, at times I need to go in and run reports to produce conversation history between 2 people. Sometimes for managers. Sometimes for litigation. I am noticing with Zoom the pers... Show more

We are looking at implementing Zoom Team Chat.  With our current IM solution, at times I need to go in and run reports to produce conversation history between 2 people.  Sometimes for managers.  Sometimes for litigation.  I am noticing with Zoom the person that posted the comment has the option to delete that comment and then it doesn't show up in the chat history report.  I found a setting under Account Settings, Team Chat:

Store edited and deleted message revisions

When I enable that, now I see the deleted posts on a 1:1 chat, but a channel still disappears into the ether if I delete a comment.  I'm not opposed to allowing people to edit / delete.  I'm just concerned there's no archive or reporting tracking what's happened.  Is there some trick or setting that would keep deleted channel comments in a report?  The notes under that setting seem to imply it would keep channel deletes too.  Maybe it's supposed to work.   


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