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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

My Messages showing up as encrypted in Group chats.

Testing123
Newcomer
Newcomer

‎2023-08-22 08:07 AM

Hello everyone, 

 

I am part of a group chat, but whenever I message the group, they are receiving a placeholder message mentioning that my messages are encrypted. I have tried updating the Zoom client and also left and been re-invited to the group chat with no success. 

 

Any guidance would be greatly appreciated!

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1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

‎2023-09-06 02:30 PM - edited ‎2023-09-06 02:44 PM

Hello @Testing123 ; It seems your settings might be different that the other chat participants.

 

👉  Have you checked this article describing Zoom Advanced chat Encryption?

🔗  https://support.zoom.us/hc/en-us/articles/207599823-Setting-up-advanced-chat-encryption#h_01GQ5Y...

 

💡  It sounds like you have Advanced Encryption enabled.

 

I hope this helps.

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