when I use the API to create a meeting I receive this error:  {“code”:1001,“message”:“User does not exist: *******”} the procedure is correct, because with another of our accounts it works fine. But only with one, in the other four that we have it gives the indicated error. I also tried to replace the email with the account ID but it still doesn't find it. Can you tell me if I need to configure something myself or if there is a system update problem? I would like to point out that the problem occurred after the migration from the old jwt authentication system to the new OAuth

I've got a problem with the update. I've already payed for the pro version but my account still shows me basic. Under "actual plans" it says I've got an outstanding subscription and I have to wait until zoom sends me an email. I've already got this email but this didn't change the status in my account?

Any ideas? I would be very pleased if anyone could help me. I need zoom for business and therefore it's very important to me that it works.

Best regards

Stefanie

I have problem when sent image/photo to my friend can not display image/photo that i attached, also when my friend sent me the photo/image it's can not display in my chat's account too. I try to uninstall and install again also update to the latest version but the problem still persist.

Hi There. During the last couple of weeks I have been unable to access the text box when starting a new chat. I click on "New Chat" and I can enter a name and a topic, but the text box at the bottom has shifted to the left behind the list of colleagues. I can just see the very edge of the send button. I doesn't matter how large or small I make the window, it is still tucked back there. I have attached a photo. I am using the Zoom app on my mac. Any thoughts?

Hi, until yesterday, when I was in a chat I could hit enter on a message and keep typing the next message/thought to the recipient without any effort.  But something tweaked yesterday and now after I hit enter to send a message, I have to use the mouse to click in the text/dialog box again to start typing the next message. Does anyone know how to get back to the previous state of things?

Hello everyone, 

I am part of a group chat, but whenever I message the group, they are receiving a placeholder message mentioning that my messages are encrypted. I have tried updating the Zoom client and also left and been re-invited to the group chat with no success. 

Any guidance would be greatly appreciated!